Guest Relations Host 100%
Swiss Casinos Zürich AG
Zürich
Key information
- Publication date:03 September 2025
- Workload:100%
- Place of work:Zürich
Job summary
Join the leading Swiss casino group with a unique experience! Enjoy a vibrant work environment and great benefits.
Tasks
- Serve guests with drinks and snacks at gaming machines and tables.
- Be the first point of contact for guests' inquiries and assistance.
- Participate in casino promotions and events to enhance guest experience.
Skills
- Prior service or bar experience is a plus; open to newcomers.
- Strong interpersonal skills and reliability are essential.
- Fluency in German and basic English is required.
Is this helpful?
With our four casinos in Zurich, Pfäffikon SZ, St. Gallen and Schaffhausen as well as our online casino swisscasinos.ch, we are the leading Swiss casino group.
To offer our guests an impressive and exciting gaming experience, we rely on a warm and competent guest service in all areas.
Your game
- You serve our guests with drinks and snacks at the slot machines, the bar with lounge and at the gaming tables
- You spread your good mood in alternating shifts, such as early, late and night shifts, which also regularly take place on weekends
- You are the first contact person for visitors with questions about our casino, offers and premises and thus ensure excellent and friendly guest care
- As a host, you competently introduce our guests to the various gaming options and guide first-time guests and groups into the casino world
- You actively assist with promotions and tours through the casino
- You participate in internal as well as occasionally external events
- You actively help to ensure that our guests feel cared for and comfortable with us
Our rules of play
- You already have some experience in service or at the bar or want to start as a career changer
- You have a good sense for people and situations, are fit, flexible and reliable
- A neat appearance and pleasant manners are a matter of course for you
- You can communicate easily in German and also have English skills
- You know how to skillfully combine unconventional working hours with your hobbies
- You are willing to work mainly at night and on weekends
Your playing field
We offer extraordinary personalities an extraordinary working environment in the largest and newest casino in Switzerland.
Your workplace: Las Vegas – right in the middle of Zurich. Definitely not an ordinary workplace – and a job with a WOW effect!
- A young and family-like team and attractive employment conditions, such as:
- Generous night and weekend bonuses far beyond the legal requirements
- Very accommodating contributions to internal and external training
- Complete coverage of professional accident and daily sickness allowance insurance contributions
- Contribution through SBB Bonus Pass to your travel with public transport
- Possibility to take additional vacation
...to name just a few.
Would you like to learn more? Here you can find our fringe benefits Benefits | Swiss Casinos
For a first-hand impression of what the playing field looks like as a Guest Relations Host/Guest Service Agent, watch our video:
Lets Play!
Are you really in the mood for an exciting game? Wonderful, then we look forward to getting to know you. Our joint game starts immediately or by arrangement.
Please send us your documents exclusively via this online form. Danica Schönenberger will be happy to answer your questions.
Are you really in the mood for an exciting game? Wonderful, then we look forward to getting to know you. Our joint game starts immediately or by arrangement.
Please send us your documents exclusively via this online form. Danica Schönenberger will be happy to answer your questions.
Swiss Casinos Zurich AG • Gessnerallee 3-5 • 8001 Zurich
Phone +41433303030 • www.swisscasinos.ch/zuerich
A company of the Swiss Casinos Group
Phone +41433303030 • www.swisscasinos.ch/zuerich
A company of the Swiss Casinos Group
