Employee Operations Center 80-100% (m/f/d)

03 February 2026
80 – 100%
Permanent position
Zürich

Job summary

Join a dynamic team in a security operations center. Enjoy a supportive work environment and valuable benefits.

Tasks

Manage external intervention requests efficiently.
Operate technical systems during alarms and disturbances.
Collaborate with various response teams for effective operations.

Skills

Strong German and basic English skills; tech-savvy.
High service orientation and responsibility.
Flexibility for irregular hours is essential.

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About the job

You are flexible, keep an overview even in hectic times, and enjoy customer contact? Do you also distinguish yourself through your friendliness and technical understanding? If yes, then be sure to read on:

What you can achieve:

Processing of external intervention orders
Operating various technical systems in case of malfunction/alarm
Collaboration with different emergency personnel
Ensuring the operational service of our operations center
Supporting the uniformed front-line staff in all matters
Various operational deployments (site inspections and patrols)

What you bring:

Very good German skills and oral English skills (A2 level)
Proficient PC user skills
High independence and technical affinity
Strong service orientation, pronounced sense of responsibility, and targeted communication
Completed vocational training or equivalent education
Experience in an operations or alarm center of a security company is an advantage
Impeccable reputation (check of debt enforcement and criminal record extracts)
Swiss citizenship or possession of a C permit or EU/EFTA B permit
Mobility (driver's license and own vehicle are an advantage)
Time flexibility and willingness for irregular working hours (night, weekend, 24h operation)

What we offer:

Paid training and further education and the possibility to obtain the federal specialist certificate
Various partner discounts (fleet discount, Brack.ch Plus, Brands for Employees, etc.) and day tickets for various attractions in Switzerland
Various salary allowances
A secure permanent position with diverse development opportunities
Possibility to use various facilities and infrastructure (fitness room, holiday apartment discounts, etc.)
An unusual, varied activity with high personal responsibility
Possibility for unpaid leave
Various employee events
Possibility of continued employment after retirement age