Clerk CSC Front Office
CG Gümligen HO - Call center
Key information
- Publication date:12 September 2025
- Workload:100%
- Place of work:CG Gümligen HO - Call center
Job summary
Join CARBAGAS AG, part of Air Liquide, a leader in gas solutions. Enjoy a dynamic work environment with growth opportunities.
Tasks
- Process sales orders from various business sectors efficiently.
- Provide friendly support for customer inquiries and complaints.
- Contribute ideas to enhance process efficiency actively.
Skills
- Experience in customer service with a focus on client concerns.
- Strong analytical thinking for complex inquiries and solutions.
- Excellent communication skills, both written and verbal.
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Who are we?
CARBAGAS AG, a company of the Air Liquide Group, produces and supplies high-quality gases and sophisticated gas applications for industrial and medical use.
We are everywhere in your daily life and you don’t see it! From the bubbles in your lemonade to the chip in your smartphone to reducing environmental emissions - we are involved with our customers in the innovative development of their applications.
Your contribution to our vision | Your commitment
Order processing: Recording and processing sales orders from various business areas.
Customer communication: Telephone and written support for inquiries and complaints.
Process optimization: Actively contributing ideas and suggestions for improvement to increase process efficiency.
Special cases: Uncomplicated handling of customer concerns and, if necessary, critical questioning of standard processes.
Data entry: Recording and planning of express and late orders.
Administrative support: Performing general administrative tasks for internal and external stakeholders.
Convincing all around | Your profile
Experience: You already have experience in customer service and are confident in handling customer concerns.
Analytical thinking: You are able to understand complex inquiries and proactively develop solutions.
Communication skills: You appear customer-oriented, friendly, and clear, both in writing and verbally.
Proactivity: You think outside the box and actively contribute to optimizing our processes.
Organizational talent: You can set priorities, are careful, and keep an overview even in stressful situations.
Teamwork: You enjoy working in a team and support your colleagues in achieving common goals.
Our differences make our joint performance.
At CARBAGAS AG / Air Liquide, we are committed to creating a diverse and inclusive work environment that takes into account the diversity of our employees, our customers, patients, stakeholders, and cultures worldwide.
We welcome and consider applications from all qualified applicants regardless of their background. We firmly believe that a diverse organization gives people the opportunity to express their talents both individually and collectively. And that it promotes our innovation capability by living our principles, acting for our success, and creating a committed environment in a changing world.