Spa Therapist / Spa Manager
Zermatt
Key information
- Publication date:16 September 2025
- Workload:100%
- Place of work:Zermatt
Job summary
Experience breathtaking views at Schönegg, Zermatt's gem. Join us for a unique opportunity in a supportive work environment.
Tasks
- Deliver high-quality massage and spa services using Pharmos Natur products.
- Manage spa operations, ensuring cleanliness and guest satisfaction.
- Handle spa bookings and provide expert treatment advice to guests.
Skills
- Certified massage therapist with experience in upscale spa settings.
- Excellent customer service and sales skills; fluent in English.
- Ability to work independently and manage responsibilities efficiently.
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Company Description
Front row to the Matterhorn – and to moments that stay.
Sunset lovers, winter sports enthusiasts, hiking and biking fans come to us at Schönegg.
Right in the middle of Zermatt and yet with probably the most beautiful view in town lies our Schönegg: A place where hosts maintain genuine contact, live quality, and create something special every day.
As part of the Relais & Châteaux family, we combine alpine elegance with a family atmosphere – with 45 rooms, the spectacular Infinity Terrace, the Saveurs restaurant (14 Gault&Millau points), and our new Infinity Spa: a modern retreat above the roofs of Zermatt, which on 360 m² of indoor and outdoor space unites everything that brings body and senses into harmony. Guests enjoy an infinity pool with panoramic views, hammam, saunas, indoor and outdoor pools, as well as exclusive treatments. The spa is a heart of our house – a place of peace, regeneration, and inspiration.
Job Description
Implementation of our massage and spa offerings with high-quality Pharmos Natur products
Classic massages (sports, relaxation, foot reflexology, hot stone)
Additionally, we offer signature massages such as Lomi Lomi or Thai at Schönegg
Responsibility for opening and closing the spa area as well as checking cleanliness and order
Acceptance and management of spa reservations – including active consultation and sales of treatments (in cooperation with reception)
Control of the daily routine in the spa and ensuring a flawless guest experience
Care of treatment rooms including laundry organization
Ordering and management of products as well as small administrative tasks
Qualifications
A completed training as a masseur or an equivalent qualification
Experience in upscale spa or wellness areas – additional knowledge in wellness or sports medicine is an advantage
Enjoyment of a combined role: treating yourself and at the same time taking responsibility for organization and quality
Customer- and sales-oriented working style as well as enjoyment of personal guest contact
English skills, German & French are a plus
Well-groomed appearance, flexibility, and willingness to work on weekends and holidays
A personality who enjoys working independently, takes responsibility, and appreciates a modern, family-run environment
Additional Information
What we offer
- A lively, family environment with an ambitious team
- Regular working hours with time tracking (time clock)
- Employee uniform and support during onboarding
- 25% discount on food & beverage
- Purchasing at cost price (get to know our wines)
- CHF 150.– per night for family
- CHF 100.– to 150.– Relais team rates in other Relais & Châteaux houses (worldwide)
- Free use of our INFINITY Spa
- Free ski rental at FlexRent
Zermatt also offers you an international ski area, dreamlike hiking trails, and many other opportunities in an environment that combines nature and quality.
Ready for a change of perspective?
Then we look forward to your application – ideally directly via our online portal so that we can process your documents quickly and reliably.
Alternatively, you can also send your application by email to hr@schonegg.ch .