Head of HSG Shop GmbH (m/f/d)

The HSG Shop GmbH, a joint venture of the University of St.Gallen and HSG Alumni, has been the official provider of exclusive university merchandise for 20 years. Our range includes high-quality textiles, accessories, office supplies, gifts, and specialties.

Good to know:
Please note that due to holiday absences, we will only start the selection process at the beginning of August. We thank you for your understanding that the application process may be slightly delayed.

For the position of Head of the HSG Merchandising Shop at the University of St.Gallen, we are looking for a creative, entrepreneurial personality with excellent communication skills. In this role, you will be responsible for all business processes, from innovative product development, pricing, and logistics to annual reporting with responsibility for a positive business result. Together with your student team (3 to 5 people), you will independently run the HSG Shop on campus and the online shop .

• As a pronounced networker, you seek contact with all internal and external stakeholders and ensure smooth collaboration.
• You develop ideas, in coordination with the department "Communication and Brand", to strengthen and expand the visibility of the HSG brand.
• With two company representatives, HSG Alumni and the University of St.Gallen, you discuss strategic development and are responsible for implementing the strategy.
• A steering committee advises you on business results and future planning.

Experience in Retail and Merchandising
Practical experience in retail, ideally in fashion, lifestyle, or branded goods. Solid knowledge in product presentation, assortment design, and visual merchandising. Experience with e-commerce and inventory management.

Team Leadership and Personnel Management
Leadership experience including motivation, development, and deployment planning. Recruitment and onboarding of student employees as well as building a deputy.

Marketing and Brand Competence
Solid know-how in strategic marketing, especially brand management and positioning for the authentic representation of HSG. Planning and implementation of creative marketing campaigns and communication measures.

Business Management Control
Experience in budget planning, revenue control, and controlling. Analysis of market trends and target groups for assortment and sales optimization.

Process and Project Management
Control and optimization of processes in logistics and inventory management. Implementation of special projects such as digitization or assortment/location expansions.

Communication and Negotiation Skills
Confident in dealing with suppliers, partners, and internal stakeholders. Ability for integrated communication to involve the HSG community and externally position the brand.

Technical Understanding & Quality Orientation
Proficient in using digital tools (online shop, social media). High affinity for quality, design, and visual aesthetics.

"A place that creates knowledge" - As one of the leading business universities in Europe, the University of St.Gallen (HSG) is committed to educating over 9,800 students and offers around 3,330 employees an attractive and innovative environment in research, teaching, continuing education, and administration."