Team Leader Customer Consulting (m/f/d),<br/>80-100%, Aarau / hybrid
Sanitas Krankenversicherung
Aarau
Key information
- Publication date:09 September 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Aarau
Job summary
Join our dynamic team in the insurance sector, where we drive success. Enjoy flexible work, training, and excellent benefits!
Tasks
- Ensure qualitative and quantitative goal achievement through key metrics.
- Develop and implement optimization proposals with corresponding actions.
- Lead and develop a team of 18 to 22 employees effectively.
Skills
- Commercial training or comparable qualification in social or health insurance.
- Strong expertise in customer support within the insurance environment.
- Fluent in German and English; knowledge of French or Italian is a plus.
Is this helpful?
What you achieve:
- Ensuring qualitative and quantitative target achievement based on relevant key figures
- Development and implementation of optimization proposals as well as initiation of corresponding measures
- Leadership and further development of a team of 18 to 22 employees
- Contact person for complex inquiries from insured persons, service providers, and authorities as well as active participation in projects
- Training and coaching of new and existing employees in expertise and the content of the Insurance Education Association (VBV)
Why you succeed:
- Commercial basic training or comparable qualification, with completed further training in the social and/or health insurance sector
- Professional certificate in insurance is mandatory, preferably further training at HF or FH level
- Extensive expertise in customer support in the insurance environment as well as experience in team leadership
- Fluent German and English skills in spoken and written form; knowledge of French or Italian is an advantage
- Strong consulting skills, excellent service mindset, high flexibility, and a strong digital mindset
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of vacation
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund significantly above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
