Team Lead Member Operations Center (m/f/d) - Bern

What you can achieve:

• You support the First Level Support in its daily work and operate various monitoring and reporting systems of our customers
• You are the first point of contact for your team on professional and personnel matters
• You enable and promote your employees
• You perform various administrative tasks
• You have a direct influence on process optimization
• You maintain close contact with different operational forces

What you bring:

• You have a strong sense of responsibility and support the development of your employees to achieve goals together.
• You work goal-oriented even in hectic situations and keep an overview
• You are a assertive personality with good manners and are open-minded, communicative, and structured
• You enjoy telephone customer contact
• Your native language is German and you have good knowledge of French; knowledge of English and Italian is an advantage
• You have good PC user skills and are technically inclined

What we offer:

• Paid internal training and further education
• A secure permanent position with diverse development opportunities
• Central workplace in Bern
• Interesting and challenging activity
• Dynamic and collegial team
• Irregular working hours as an opportunity for flexible leisure time
• Discounts in the fitness area and other benefits

Have we found you?

• Cover letter
• Current CV including photo
• Work certificates and certificates/diplomas