ROBINSON Club GmbH
Hannover
Last week
Guest Relation Manager (m/f/d)
- Publication date:05 November 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Hannover
Job summary
Join our team as a Guest Relation Manager! Shape unforgettable experiences.
Tasks
- Be the go-to for guest suggestions and concerns on vacation.
- Ensure guests leave with positive feelings and memories.
- Provide excellent service in a supportive team environment.
Skills
- Training in the service industry with 2+ years in tourism.
- Fluent in German and good conversational English needed.
- Strong interpersonal skills and a passion for hospitality.
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About the job
Join our team as
Guest Relation Manager (m/f/d)
Wish fulfiller, breakdown helper, happiness maker: You are our guest caretaker. You have an open ear for suggestions, wishes, or concerns. On vacation with ROBINSON, the motto is: "Time for feelings" and this is exactly where your job as Guest Relation Manager starts. You are responsible for ensuring that our guests feel good and take many positive feelings and impressions from their vacation. Your greatest thank you: positive feedback!
You should bring yourself and the following:
- Training in the service industry
- At least 2 years of experience in tourism field service
- German as well as good conversational English
We offer:
- A secure job with real team spirit
- Free meals and free accommodation
- Free access to club facilities
- Career opportunities at home and abroad
- A creative and family-like working environment as well as the opportunity to try new things
