Branch Manager - Sky Boutique 100% (m/f/i)

About the job

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that still impresses and touches today. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges are the showcase for culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking immediately or by arrangement for a personality as

Branch Manager - Sky Boutique 100% (m/f/i)

Your exciting main responsibilities include, among others:

• Ensuring that the Sky Boutique always carries an attractive, trend-appropriate inventory that corresponds to current trends
• Analyzing sales data of existing products
• Planning and conducting attractive pop-up events, collaborations, and special promotions
• Management, design, and sale of the showcases in the resort
• Managing relationships with all suppliers to ensure close cooperation
• Personnel planning, recruitment, scheduling, training, support, and leadership of the sales staff in daily operations
• Ensuring compliance with legal regulations and internal guidelines
• Efficient inventory management
• Product presentation and organization of special displays, events, and sales promotion measures
• Handling and maintenance of the cash register system in cooperation with the PoS admin of the finance department
• Handling complaints

You have completed training in sales and have already gained several years of experience. Preferably, you have worked for international luxury companies. You have an eye for detail, are an open, customer- and goal-oriented person, and possess broad business knowledge. You think strategically, bring innovative perspectives, and are a proven leadership personality. You speak and write German and English fluently; French and other languages are an advantage. You are characterized by a quick grasp and an efficient and independent way of working. Your team is close to your heart, and you motivate all your employees to achieve top performance.

You can expect a varied activity in a great team with many benefits, such as the staff house with a gym, TV lounge, billiard room, and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports articles, and insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting training opportunities and internal advancement possibilities, and much more.

If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied task with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»

Swiss Bar Awards «Best Hotel Bar»

BÜRGENSTOCK HOTELS AG

Heike Bühlmann

Director of Human Resources

Bürgenstock 36

6363 Obbürgen

Phone +41 41 612 60 71

www.burgenstockresort.com