SPS Switzerland AG
Bern
6 hours ago
Employee Mailroom 100% (gn)
- Publication date:16 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Bern
About the job
WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD
SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, and the hybrid working world. Swiss quality, combined with global presence, deep industry knowledge, and the latest technologies, make SPS a reliable partner for the transformation of companies.
With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile, and future-oriented. Over 8,500 employees and specialized partners serve customers in more than 20 countries – with a focus on the banking, insurance, and healthcare sectors.
Your Area of Responsibility
In this role, you independently process incoming and outgoing mail and packages according to customer-specific requirements. Correct triage, internal delivery, and proper preparation of outgoing mail are part of your daily routine. In addition, you competently assist customers and support internal processes such as document maintenance, statistical surveys, and optimization initiatives.- Processing incoming mail and packages according to specifications
- Delivering shipments within the building and occasional courier tours by vehicle
- Sorting, preparing, and handing over outgoing mail
- Performing additional logistical services for customers
- Handling customer inquiries personally, by phone, and by email; forwarding complex issues to the team leader
- Updating operational documents and labels
- Forwarding complaints and deviations during service hours
- Ensuring supplies in the mailroom
- Supporting the collection of shipment volumes for statistics
- Implementing optimization potentials as part of the continuous improvement process
- Refilling printer paper and toner as well as managing office supplies
- Cleaning and maintaining company vehicles according to specifications
- Direct communication with customers and close collaboration within the team and with the central mailroom
Your Profile
- Completed training as a logistics specialist EFZ, distribution, or comparable qualification
- Experience in internal mail, mailroom, or as a mail carrier
- Reliable, precise, and independent working style
- Teamwork skills, customer orientation, and polite manners
- Driver's license category B
- Basic PC skills (email, Word, Excel, intranet)
- Very good German language skills, spoken and written
- Physical resilience and good walking ability
- Good reputation (criminal/ debt register extract)
- Good eyesight for reading addresses
- Willingness for early working hours and occasional special assignments
Benefits
- A future-oriented employer driving the digitalization of the Swiss economy.
- A dynamic environment in a Swiss company with global structures.
- Participation in Reka checks and health/fitness benefits.
- Subsidies for public transport subscriptions and free business half-fare card.
- Attractive employee discounts for many brands and products.
