Customer Advisor in the Outbound Center (m/f) 60-100%
Basel
Key information
- Publication date:06 January 2024
- Workload:60 – 100%
- Contract type:Unlimited employment
- Place of work:Basel
Job summary
Join Cristina, Kim, Sabrina, and the Outboundcenter team in Basel! Be part of a supportive work environment with great benefits.
Tasks
- Proactively support campaigns and schedule appointments.
- Engage customers via phone and digital channels about our products.
- Stay calm while handling customer complaints.
Skills
- Experience in customer contact, ideally in outbound calls.
- Fluent in German and additional languages like French or Italian.
- Passion for sales and ability to excite customers.
Is this helpful?
Cristina, Kim, Sabrina, and 5 other colleagues from the Outbound Center team in Basel are looking for reinforcement. In other words: you!
Your new job
- Proactively support campaigns
- Schedule appointments
- Excite customers about our excellent products and services via phone and digital channels
- Keep a cool head when handling complaints
What we benefit from
- Initial experience in telephone customer contact, ideally in outbound telephony
- Fluent German and additional fluent language skills in French or Italian (at least C1 required)
- Enjoyment in selling
- The ability to excite customers
How you benefit
- Alongside a bank with a lot of tradition, find other exciting ways to help shape the group with our young, cheeky subsidiary Bank Cler
- A calm, wonderfully uncomplicated team spirit
- Work flexibly in the shift schedule between Monday and Friday, 8 AM to 6 PM, and by arrangement in home office
- You expect a comprehensive employment package from us? You're right, here are the details and many other benefits
Any questions? Happy to help! When it comes to technical matters, Luljeta Abduli, Head of Outbound Center, looks forward to your call at 061 286 28 81. For all other questions regarding BKB, Nadja Hirzler is happy to assist you.
P.S. Since we are looking for a banking professional and not a copywriter, you can skip the cover letter. Instead, we look forward to you answering a few short questions in the application tool. Thank you!