Front Office Employee (m/f/d)

Crissier

Key information

Publication date:02 September 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Crissier

Job summary

Join Hoval as a front-office employee in Crissier, Switzerland! Be part of a leading tech company offering innovative heating and cooling solutions.

Tasks

Provide excellent customer and technical service support.
Coordinate service technician assignments for optimal efficiency.
Handle client inquiries and prepare service offers and invoices.

Skills

Experience in a commercial role with strong organizational skills.
Proficiency in Microsoft Office and SAP applications.
Service-oriented personality with strong communication skills.

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Front Office Employee (m/f/d)

Customer Service / Technical Service
Crissier
Switzerland

As a leading technology company, Hoval has been inspiring people for decades with pioneering system solutions for heating and air conditioning technology. To be able to offer our extensive range of services, we need motivated people who are happy to be the first point of contact for our customers and our service technicians.

You will be responsible, within a team at our regional center in Crissier, for optimal customer service and the coordination of the professional assignments of the service specialists.

Activities:

Optimal planning of the activities of the service technicians
Telephone reception for customer requests (professional and private)
Preparation of offers
Processing of service orders and invoices
Supervision and processing of intervention reports
Varied and responsible tasks in a successful and progressive family business
A hub function with extensive skills
An open and dynamic team
Attractive employment conditions
Good professional experience in the commercial field
Organizational talent with initial experience in planning field interventions and an affinity for heating technology
Familiarity with common Microsoft Office and SAP applications
Service-oriented personality, with listening skills and interpersonal skills
Ability to assert oneself and work under pressure
A place of residence near the Regional Headquarters as well as good knowledge of German are desired