Witron Logistics IT Lead (MES/WMS)

Job details

Work Location

Santiago

State / Region / Province

Santiago Province

Country

Chile

Skills

Domain(IBPO)|Logistics|Logistics- All

Domain

Delivery

Interest Group

Infy Chile

Company

IL Chile

Requisition ID

139615BR

Job description

Witron Logistics IT Lead (MES/WMS)

Work Mode

Hybrid (combination of remote and on-site work)

Role Description: Leading a team to implement, configure, and provide comprehensive operational support for Witron's automated logistics and IT systems. This role requires deep expertise in Witron's solutions, with a strong emphasis on integrating and managing material flow, automation, and IT systems within a CPG or retail distribution center.

Location: Chile

Language: English Advanced

Must-Have Skills:

Job RequirementsKey Responsibilities

• Witron (IT systems, WMS, WCS, PLC integration)
• Automated Warehouse/Logistics Systems
• ERP/WMS Integration
• Database management (e.g., Oracle, SQL)
• Industrial communication protocols

Technical Experience

• Lead the deployment and operational support for Witron's automated logistics and material flow systems in a CPG or retail distribution center environment. You will need to fully understand the end-to-end supply chain processes.
• Manage a team responsible for both new system implementations and ongoing operational support for Witron solutions across multiple sites. This includes handling daily technical issues, performing routine maintenance, and leading small enhancement work to optimize system performance.
• Work closely with business stakeholders, PLC engineers, and IT teams to configure, test, and commission the Witron solution, ensuring seamless integration between the IT layer and the physical automation.
• Provide technical leadership and guidance to the team, ensuring high-quality and timely delivery of work, particularly during critical on-site project commissioning and ramp-up phases.
• Assist in preparing effort estimations and supporting RFI & RFP processes related to logistics automation projects.

Professional Attributes

• Proven, hands-on experience with the full lifecycle of a Witron logistics IT solution, including implementation, configuration, and support.
• Strong technical knowledge of Witron's IT systems, including its Warehouse Management System (WMS), Warehouse Control System (WCS), and integration with enterprise systems (ERP).
• Experience in operational support is crucial, including troubleshooting software issues, analyzing log files, and coordinating with automation and maintenance teams to resolve system downtime.
• Experience in small enhancement work, such as optimizing order allocation logic, route planning algorithms, or configuring system rules to improve throughput and efficiency.
• Sound knowledge of database management systems, particularly Oracle or MS SQL, for supporting the Witron application.
• Expertise in integrating COTS systems with automated material handling equipment (MHE) and understanding of industrial communication with PLC/SCADA systems.

Educational Qualification

• Excellent communication and presentation skills, with the ability to bridge the gap between IT and operations teams.
• Strong leadership and problem-solving skills, with a proactive approach to keeping automated systems running smoothly.

Good to Have Skills

• Bachelor’s Degree in Engineering, Computer Science, or a related field.
• Experience with other COTS logistics or MES solutions from prominent vendors.
• Knowledge of Industry 4.0 concepts, IoT, and data analytics in a logistics context.
• Experience in an Agile project environment.

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About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.