Customer Care Consultant (Billing)(DE/FR)

Consulting and support make a big difference for us and noticeably set us apart from our competitors. To ensure we have enough time for the diverse concerns of our customers, about half of our employees work in customer support.

As a Consultant in Customer Care Billing, you advise our customers on administrative matters such as invoices, ownership changes, and payment methods, ensuring smooth processing and a pleasant customer experience.

You support our customers in accounting and administrative matters by phone and in writing in German and French.

You regularly take over reception duties and ensure a professional and warm first impression.

Hostpoint is the leading web hosting provider and domain registrar in Switzerland and has been shaping the development of the internet for over 20 years. As an established market leader, we have maintained a young culture: collegiality, flat hierarchies, professionalism, and a relaxed atmosphere characterize our everyday work. With us, you are not just a cog in a machine, but you can expect diverse tasks with a high degree of personal responsibility. All of our over 100 employees know how they contribute to our success. In Rapperswil, we feel at home in close proximity to the train station, lake, and old town. Our spacious offices, which combine design and industrial flair, offer the perfect setting for successful work.

Contact Blerta if you have any questions before applying. You can send your documents directly to blerta.fazliu@hostpoint.jobs.