Conference & Events Sales Manager

Publication date:30 October 2025
Workload:100%
Place of work:New York

Job summary

The Bürgenstock Resort Lake Lucerne, an icon among Swiss hotels, offers unparalleled hospitality. Experience a unique blend of luxury and tranquility in a breathtaking setting.

Tasks

Manage customer inquiries and create tailored event proposals.
Collaborate with sales teams to enhance lead conversion rates.
Ensure exceptional customer service throughout event execution.

Skills

Background in luxury hospitality with strong F&B knowledge.
Proficient in MS Office and hotel reservation systems.
Excellent communication and negotiation skills.

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About the job

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and move to this day. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking immediately or by arrangement for a personality as

Conference & Events Sales Manager

Your extensive main responsibilities include, among others:

Processing customer inquiries, preparing offers, and negotiating contracts – whether a large wedding, a 2-person meeting, a buy-out, or a pure group room booking
Evaluating RFPs in collaboration with Revenue Management
Customer consulting, creative offer/concept creation (including conducting tasting sessions, location consulting & tours)
Close cooperation with the proactive MICE Sales and Sales team to increase lead conversion
Preparation of detailed BEOs
Conducting BEO meetings and ensuring optimal cross-departmental communication for smooth event execution
Ensuring excellent customer service before, during, and after events
Ensuring smooth event execution in cooperation with the Banquet Operations and F&B teams, as well as all involved operational departments
Co-responsibility for the further development of subordinate employees and active participation in internal department training

You have completed vocational training and have experience in upscale and international hospitality and have already gained solid F&B knowledge. We expect very good know-how with MS Office and hotel reservation programs, communication and negotiation skills, as well as solution-oriented behavior, an independent working style, and attention to detail. Responsibility and organizational awareness as well as a confident, friendly appearance, enjoyment in dealing with people, and very good language skills in German and English characterize you. If you have already worked with OPERA, this is a great plus. You think and act networked, are customer-oriented, and recognize priorities independently.

A versatile activity in a great team and with many benefits awaits you, such as the staff house with a fitness studio, TV lounge, billiard room, and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports articles as well as insurance and medical services. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting further training and internal advancement opportunities, and much more.

If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied task with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»