Specialist ALV / KAST Short-Time Work & Sanctions 80 - 100 %
Kanton Zürich
Zürich
Key information
- Publication date:01 December 2025
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join the AFA as a Fachspezialist/in ALV / KAST Kurzarbeit & Sanktionen, supporting Zurich's workforce.
Tasks
- Handle applications for short-time work and refund requests independently.
- Process notifications of bad weather and various insurance cases.
- Communicate with insured individuals, employers, and authorities.
Skills
- Commercial training or equivalent, plus 3 years in social insurance.
- Proficient in MS Office and fluent in German, both written and spoken.
- Strong analytical thinking and efficient working style.
Is this helpful?
In the interest of employees and companies, the Office for Labor (AFA) contributes to strengthening the location Zurich. The labor market policy competencies are bundled in the AFA. Around 650 employees work at over 20 locations. The Unemployment Insurance Department (ALV / KAST) of the AFA ensures uniform enforcement of the federal law on mandatory unemployment insurance and insolvency compensation at the cantonal level.
To strengthen the existing ALV / KAST Team D, we are looking for a committed personality to start immediately or by arrangement.
Your tasks:
- Independent processing of short-time work pre-registrations as well as waiver requests for reclaiming short-time work compensation
- Independent processing of bad weather reports
- Independent handling of diverse insurance cases (sanctions & decisions regarding entitlement) based on the relevant legal foundations
- Drafting of appealable decisions
- Obtaining relevant documents and conducting interviews with insured persons and employers
- Contact with insured persons, employers, unemployment funds, regional employment centers (RAV), as well as other internal and external bodies
- Support of the KAE hotline
Your profile:
- Completed 3-year commercial basic training or an equivalent education
- At least three years of professional experience in qualified administrative work in the (social) insurance environment
- Completed further training in social insurance is an advantage
- Very proficient user knowledge of MS Office
- Confident command of the German language (spoken and written)
- Skilled interaction with various stakeholders
- Logical-analytical thinking ability and efficient working style
We offer:
- Meaningful and interesting work with high personal responsibility
- Attractive employment conditions according to cantonal guidelines
- Modern workplace near Zurich Oerlikon train station
- Possibility of home office
- Well-developed social benefits according to cantonal personnel law
- Contribution to meal costs (lunch check)
You appreciate a lively environment and fair conditions? Then we should definitely get to know each other – Patrick Studer, Team D Leader, phone 043 259 49 35, will be happy to provide you with further information. The Human Resources & Development team looks forward to your application. Learn more about us and our employees at www.zh.ch/afa.
