Dish Steward – Dishwasher – Kitchen Porter (M/F/X)

About the job

About Orient Express

A travel craftsman since 1883, Orient Express elevates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – followed by Orient Express Venice in 2026. The experience continues with the recent launch of the La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of the L'Orient Express train on the tracks. Since 2022, Orient Express has been part of Accor Group's flagship luxury brand collection, with a century-old heritage in high-quality hospitality and catering. In 2024, Accor and LVMH signed a strategic partnership to accelerate the development of Orient Express. Follow the journey on @orientexpress on Instagram or visit the website www.orient-express.com .

About Orient Express Venice

Orient Express will open its second hotel in Italy in the exceptional city of Venice. Architect and interior designer Aline Amar d'Amman, along with her studio Culture in Architecture, has been commissioned to design and decorate the spaces. Venice, once the gateway to Constantinople and a legendary stop of the Orient Express train – which opened in 1919 with the completion of the Simplon Tunnel connecting Switzerland to Italy – will be the site of the second Orient Express hotel, scheduled to open in 2026.

Our Dish Stewards are essential to ensuring a high level of Guest satisfaction. They are responsible for ensuring the highest quality of all services necessary for the perfect cleaning of dishes, equipment, and tools used in restaurants and bars for Guest service and for preparing food & beverage experiences at events, banquets, SPA, and rooms/suites. The professionalism of our dish stewards is crucial to raising standards across all food & beverage outlets, operating flawlessly.

Main Responsibilities

• Use and maintain cleaning equipment and tools, including dishwashers, manual washing stations, pot washing areas, and waste containers.
• Monitor consumables and reduce waste and spoilage.
• Ensure the cleaning of dishes, cutlery, glasses, pots, pans, and other kitchen utensils according to performance standards.
• Inspect, pick up, and stack cleaned items, constantly checking if any need to be scrubbed and washed again.
• Place items in appropriate baskets and rinse with hot water to dissolve and remove food residues; sort, soak, and wash/re-wash silver cutlery.
• Ensure cleaned dishes are stored in appropriate areas and dispose of glass in designated containers, following quality procedures.
• Wash and disinfect kitchens and other department areas, tables, tools, knives, containers, and equipment.
• Support warehouse activities such as receiving deliveries, proper storage of perishable products, and stock rotation.
• Ensure correct storage and use of chemicals and detergents.
• Disassemble dirty containers and manage them according to waste disposal programs.
• Empty and maintain waste bins and dumpster areas.
• Break down cardboard boxes and dispose of these and other recyclable materials in designated containers.
• Collaborate on periodic inventory of operational equipment.
• Support event and function setup requests (e.g., dish orders).
• Comply with all hotel policies, procedures, and service standards, including HACCP rules and health and safety procedures.
• Participate in training courses.

• Thorough knowledge of all cleaning procedures, dishwasher use, and types of chemicals to use.
• Clear understanding of adopted HACCP procedures and their purposes.
• Knowledge of workplace health and safety policies and procedures.
• Good communication skills.
• Strong attention to detail and organizational skills.
• Solid knowledge of hotel restaurant quality standards.
• Flexibility, adaptability, and ability to work under pressure, ensuring deadlines and required quality levels are met.
• Good knowledge of the Italian language; knowledge of English is a plus.
• Legal right to work in Italy.

• Supplementary health insurance to the National Collective Labor Agreement, also extended to family members.
• Meal vouchers.
• Annual leave.
• ALL – Heartist® Program: employee benefit card with discounted rates at all ACCOR properties and partners worldwide.
• Training and development: opportunities to develop your talent and grow within the company and internationally.
• Commitment to Diversity and Inclusion: we are an inclusive company and our goal is to attract, select, and promote diverse talents.