Junior Head of Service "ELISA – Bistro & Terrace" (m/f/d)

Welcome to the Grandhotel Giessbach – A place that enchants 

Nestled in a nature park, with the majestic waterfall and breathtaking views of Lake Brienz, the Grandhotel Giessbach stands for lived hospitality and a forward-looking, sustainable working environment. Here you have the daily chance to embody the philosophy of our house and achieve something extraordinary together as a team. 

With around 100 dedicated employees, we ensure the well-being of our guests in the high season in 75 charming rooms, two first-class restaurants (1 restaurant with 14 Gault Millau points & green Michelin star) with 140 and 40 seats, a terrace restaurant with 150 seats, a magnificent Belle Epoque hall for up to 170 people, two seminar rooms, and an elegant bar. 

Our guests mainly come from Switzerland, but international travelers also find their temporary home with us. 

Appreciation for people, animals, and nature shapes our actions. Passion and enthusiasm drive us, while the products from our own garden are our creative inspiration.

Giessbach is a place of power with positive energy, an open working atmosphere, and a transparent corporate culture – a place that excites and invites you to linger.

Experience the magic of Giessbach – every day.

We look forward to welcoming you as

Junior Head of Service «ELISA – Bistro & Terrace» (m/f/d)

You are a host with know-how and passion and take care of your guests in your managed station, considering our service standards. As a team player, it is as natural for you as it is for us to support colleagues in other stations, at the kitchen pass, or in other outlets. During the absence of the Head of Service, you are the first contact person for your guests and your team. 

• Managing your own station
• Representing the Head of Service and independently leading the service
• Managing reservations and table assignments
• Professional handling of guest inquiries, special requests, and feedback with our support

What you bring with you

• Certified restaurant specialist EFZ or several years of professional experience in upscale service
• First leadership experience or strong motivation for professional development – this may be the next career step that your resume suggests
• Empathetic leader personality with a lived "hands-on" mentality
• Extensive wine knowledge
• Good German and English skills, additional languages are an advantage
• Upbeat personality with passion for the profession in all its facets

Because you are important to us:

Have we sparked your interest?
Then we look forward to receiving your complete application.

Stefan Rubin
Human Resources
Tel +41 (0)33 952 25 02