Guest Experience Leader/Hostess in Dielsdorf ZH
Dielsdorf
Key information
- Publication date:14 August 2025
- Workload:100%
- Place of work:Dielsdorf
Job summary
Join our team as a Guest Experience Leader at McDonald's! Elevate guest satisfaction and create memorable moments.
Tasks
- Welcome guests and actively engage to ensure a perfect dining experience.
- Implement service standards for quality and enjoyable restaurant atmosphere.
- Assist in various roles, from service to kitchen, supporting the team.
Skills
- Passion for hospitality and experience in guest services preferred.
- Strong team spirit and ability to motivate others.
- Attention to detail for exceptional restaurant experiences.
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Profile
Your smile welcomes our guests at every visit, you skillfully present our latest offers to them and assist them with their orders. Your passion for satisfied guests and your expertise as the perfect host are conveyed to the entire service team, motivating them through your strong team spirit. You have an eye for the details of the perfect restaurant experience and always have an open ear for the wishes and feedback of our guests. You share this with the restaurant management and implement it effectively. This way, together with the entire service team, you create real wow moments and make our guests the happiest in Switzerland. Only when every guest is happy are you satisfied as well.
Area of Responsibility
As a Guest Experience Leader, you take on this responsibility:
- You are the host/hostess in the restaurant: greeting and actively engaging with guests – always with the goal of providing a perfect restaurant experience.
- You are the quality expert: implementing all standards for the best service, enjoyable products, and a perfect restaurant atmosphere.
- You are a multitasker: service at the table, at the cash register, and in the kitchen – you also feel at home here when the team needs your support.
We Offer
We offer you an exciting and varied working environment where teamwork is highly valued. Our flexible working models allow you to arrange your working hours according to your wishes. Thanks to our training and further education programs, you can develop yourself and build a career. For example, every fifth restaurant manager comes from our own ranks. As a member of GastroSuisse, we implement the collective labor agreement for the gastronomy sector and pay fair wages. As a McDonald’s employee, you also receive a discount on all products.
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