Visitor Service Staff

25 March 2026
100%
Frauenfeld

Job summary

The Kunstmuseum Thurgau and Ittinger Museum offer rich exhibitions. Join a vibrant team providing excellent visitor service and support.

Tasks

Oversee exhibitions, ensuring compliance with museum rules.
Welcome visitors at the ticket counter, managing admissions.
Assist with inquiries and support special events.

Skills

Enjoy working with people, flexible, and reliable team player.
Basic English or French communication skills.
Proficient with email and internet research.

Is this helpful?

About the job

The Thurgau Art Museum and the Ittingen Museum in the Ittingen Charterhouse offer a rich exhibition and event program. Historic rooms, an attractive art collection, and magnificent gardens invite a wide audience to visit seven days a week with diverse attractions.

From May 1st or by arrangement, we are looking to strengthen our team with interested and customer-oriented personalities for about 30% work commitment for our visitor service (museum supervision and reception).

Your tasks

Exhibition supervision: Control of access areas and monitoring compliance with the rules of conduct in the museums through constant and discreet patrols in the assigned supervision area.
Reception of visitors at the cash desk. Operation of the cash register system, correct booking of admissions and museum tours, sale of products from the museum shop.
Support visitors by providing information about current exhibitions and projects as well as answering phone inquiries.
Assistance at openings and special events

Your profile

You enjoy interacting with people of all ages
You are interested in art and history, reliable, competent, and flexible with your time.
You maintain an attentive and courteous manner with visitors and are aware of your role as the "business card" of the museums.
You are a team player.
You can conduct simple dialogues in English and/or French.
You are comfortable using common email programs and performing small internet research tasks.
Holiday replacements within the team.

A high degree of flexibility regarding scheduling as well as good physical endurance due to standing work are prerequisites for this position.

You will work 2–3 days per week, preferably Thursdays and Fridays, as well as at most 3–4 weekend days per month. Working hours adapt to the seasonal opening times of our museums.

We offer

For further information, please contact:

Vanessa Iuorno, Head of Administration, T 058 345 10 63