Medical Secretary for the Addiction Medicine Service

About the job

Administration

Medical secretary for the Addiction Medicine Service

The Department of Psychiatry (DP) of the CHUV is looking for a medical secretary between 80% - 100% for the outpatient clinic of the Addiction Medicine Service (SMA) located in Lausanne. The starting date is scheduled for May 1, 2026, or to be agreed upon.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, the CHUV plays a leading role in medical care, research, and education.

The Addiction Medicine Service (SMA) groups together the CHUV's services related to the management of addictions, with and without substances (alcohol, drugs, medications, other psychotropics, excessive gambling, cyber addiction).

The outpatient clinic provides all outpatient services of the SMA. It offers an addiction consultation intended for anyone, patient or relative, concerned by risky consumption or addiction to substances, or by excessive gambling behaviors or other behavioral disorders (internet, video games).

Mission

• You ensure the telephone and physical reception of patients, their relatives, and visitors to the consultation.
• You manage telephone calls and the orientation of consultation users.
• You handle the administrative management of outpatients: admission, updating data, and controlling the entry of services.
• You keep medical records up to date: typing, proofreading, and correcting various documents (discharge letters, reports, correspondence).
• You process medical information requests and ensure the archiving of files.
• You participate in managing administrative tasks related to the smooth running of outpatient units: maintaining dashboards, managing mail.
• You contribute to the training of apprentices and administrative interns.

Profile

• You hold a Federal VET Diploma as a commercial employee or equivalent training, ideally complemented by a medical secretary diploma.
• You have at least 5 years of autonomous secretarial experience.
• You have perfect command of the French language (oral and written) - knowledge of a foreign language would be an asset.
• You have advanced skills in common computer tools - knowledge of institutional IT tools would be an asset.
• You have a service-oriented mindset and are able to integrate into a multidisciplinary team.
• You know how to adapt your communication to the context and demonstrate empathy, a spirit of mutual aid, and collaboration.
• You are highly flexible and have a sense of organization and priorities.
• You already have knowledge of the structures and operations of Vaud state services and parapublic bodies related to the activities of the Psychiatry Service.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave).
• Regular salary progression adapted to responsibilities.
• A 13th salary and 25 days of vacation per year.
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud.
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad.
• Social, cultural, and economic benefits offered to members of the H-Oxygène association.
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes).
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Christel Rigollet Faux - coordinator of the secretaries of the Addiction Medicine Service - 021 314 03 28.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.