ServiceNow Sr. Developer with integrations

Job details

Work Location

Guadalajara, Mexico City, Monterrey

State / Region / Province

Jalisco, Mexico, Nuevo Léon

Country

Mexico

Domain

Consulting

Interest Group

Infy Mexico

Skills

Process|Enterprise Package processes|EAI Implementation Process, Technology|Infra_ToolAdministration-ITSM|ServiceNow, Technology|Infra_ToolAdministration-ITSM|ServiceNow-HRSD

Company

Infosys Mexico

Requisition ID

139609BR

Job description

ServiceNow Senior Developer with Integrations

ServiceNow Solution Consultant position is a technical role responsible for design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform and Integrations. This position will be focused on complex integrations between ServiceNow and the other upstream and downstream systems ensuring seamless data exchange and process automation across the enterprise.

Job responsibilities:

• Serve as primary technical point-of-contact for ServiceNow platform capabilities and integrations in the project and as the face of the development team to the customer.
• Collaborate with business analysts and stakeholders to understand integration requirements and translate them into scalable solutions.
• Lead the design and development of ServiceNow integrations using REST, SOAP, MID Server, IntegrationHub, and other technologies.
• Develop and maintain custom APIs, web services, and data transformation logic.
• Ensure data integrity, security, and performance across integrated systems.
• Troubleshoot and resolve integration issues, including performance bottlenecks and data mismatches.
• Maintain documentation for integration architecture, data flows, and technical specifications.
• Mentor junior developers and contribute to best practices in integration development.
• Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
• Ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems
• Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
• Leads the Team in implementation of technical best practices, policies and procedures
• Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
• Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices

Skills and Experience

• 7+ years overall experience in designing and implementing complex ITSM, ITOM (CMDB, CSDM), Scoped application and ITIL processes with at least 5 years focused on integrations.
• Strong expertise in REST/SOAP APIs, IntegrationHub, Flow Designer, and MID Server.
• Experience integrating ServiceNow with tools such as SAP, Workday, Azure AD, Jira, SCCM, or custom applications.
• Proficiency in JavaScript, JSON, XML, and PowerShell or Python scripting.
• Experience in design and configuring MID servers
• Familiarity with ITSM, CMDB, ITOM, and HRSD modules.
• Atleast 10 distinct integrations experience like Teams, Pagerduty, Azure, slack, SAP

Certifications/Trainings:

About Us

• ServiceNow Certified Application Developer or Integration Specialist certification preferred

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.