Employee Service & Information (m/f/d)

Publication date:04 November 2025
Workload:100%
Place of work:Affoltern am Albis

Job summary

Join Pfister, where we aim to bring our products into every Swiss home. Enjoy a supportive work environment and great benefits!

Tasks

Answer customer inquiries at the Information Desk in-store.
Handle customer questions via phone and email.
Assist with administrative tasks and sales support as needed.

Skills

Experience in retail and strong communication skills required.
Organizational talent and PC proficiency mandatory.
Fluent in German; French and English are a plus.

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About the job

At pfister, we pursue a vision: We want to move into every Swiss home with our products. For this, we are looking for energetic support. Help us bring the approximately 100,000 products in our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister today - will you join soon?

Employee Service & Information (m/f/d)

Your new tasks

Answering customer questions about shopping at Pfister in direct customer contact at the information desk in the branch
Answering customer inquiries by phone and email
Ensuring administrative tasks in the branch (correspondence, price tags, customer service cases, etc.)

Supporting branch management in administrative tasks
Supporting sales staff with questions about sales documents, IT systems, and administrative processes in the branch
Helping out on the sales floor and at the cash register as needed

What you bring with you