Domicil Bern AG
Bern
8 hours ago
Customer Administration Specialist 40 - 50%
- 18 March 2026
- 40 – 50%
- Bern
About the job
Your Tasks
With your independent, precise, and quality-conscious way of working, you ensure smooth customer administration and support management as well as other areas in administrative and organizational matters. You work closely with the administration team of the Bern Center houses as well as the accounting department.
You take responsibility for reception and telephone as the first point of contact for internal and external concerns. Handling mail, correspondence, and ordering as well as resident administration are part of your tasks. Furthermore, you are responsible for 1st-level support for employees as well as training on new apps and systems.
Your Profile
- Completed commercial training (EFZ)
- Confident German language skills, both spoken and written
- Very good MS Office skills, experience with Abacus is an advantage
- Reliable, precise, and independent way of working
- Quick comprehension, structured working method, and pronounced quality awareness
- High service orientation
- Enjoyment of customer contact and empathy for elderly people
Your Benefits
- Employer contribution to premiums for daily sickness allowance insurance and pension fund higher than legal regulations
- Competent, committed, and collegial team
- Appreciative corporate culture and value-oriented leadership culture
- Independent action in a motivated and supportive working environment
Choose an Excellent Employer
Do you have questions?
Valérie Favre, Head of Administration, will be happy to provide information at Tel. 031 384 30 30.
Domicil offers stationary services in care and support for seniors. With more than 20 locations and around 1,600 employees, Domicil is the number 1 in long-term care in the canton of Bern. Under the umbrella of Concara, we are committed together with Spitex Bern to integrated all-round care.
At Domicil Schönegg, the generation house at the foot of the Gurten, elderly people and children from the MixMax daycare live under one roof.