Domicil Bern AG
Bern
Yesterday
Employee: Customer and Family Support (KAB) 40-80%
- 06 February 2026
- 40 – 80%
- Bern
Job summary
Join Domicil Schönegg, a leading provider of care services in Bern. This role offers a supportive and dynamic work environment.
Tasks
- Guide individuals through sensitive life phases with empathy.
- Coordinate the entire admission process and conduct consultations.
- Collaborate closely with teams to ensure smooth operations.
Skills
- Degree in social work, nursing, or related fields required.
- Strong organizational skills and flexibility are essential.
- Experience with seniors, especially those with dementia, is a plus.
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About the job
Your Tasks
To strengthen our team, we are looking for a committed individual who competently, empathetically, and structurally supports people in a sensitive phase of life. In this central role, you are the first point of contact for interested parties, future residents, and their relatives, thus shaping the crucial first impression of our service.
You advise and accompany from the first contact through decision-making to moving in and beyond. You manage and coordinate the entire admission process, conduct counseling and financial discussions, organize tours, and check admission requirements. In close cooperation with nursing, administration, and other departments, you ensure a professional, trustworthy, and smooth process.
Your Profile
- Training in social work, nursing, case management, or comparable
- Advanced nursing education is an advantage
- Experience in counseling older people and their relatives
- Ideally experience dealing with people with dementia
- Solid knowledge of health and social services, especially in long-term care
- Teamwork and flexibility
- Organizational talent and ability to coordinate between various internal and external offices
- Independence and business thinking
- Confident handling of digital systems
Your Benefits
- Financial and/or time support for internal and external training and further education
- 5 weeks vacation, 6 weeks from age 45, 7 weeks from age 55
- Employer contribution to daily sickness allowance insurance and pension fund higher than legal regulations
- Versatile and challenging activity in an exciting and dynamic environment
- Working hours Monday to Friday without weekend shifts
Choose an Excellent Employer
Do you have questions?
Nazila Wenger, Head of Customer and Family Support, will be happy to provide information at Tel. 031 384 30 35.
Domicil offers stationary services in care and support for seniors. With more than 20 locations and around 1,600 employees, Domicil is the number 1 in long-term care in the canton of Bern. Under the umbrella of Concara, we work together with Spitex Bern for integrated all-round care.
At Domicil Schönegg, the generation house at the foot of the Gurten, older people and children from the MixMax daycare live under one roof.
