Employee Reception / Telephone Switchboard (a) 80-100%
Basel Bahnhof
Key information
- Publication date:07 October 2025
- Workload:80 – 100%
- Place of work:Basel Bahnhof
Job summary
Welcome to Medbase Toujours Basel Bahnhof, a vibrant medical center. Join us for a dynamic work environment with flexible hours and a balanced work-life approach.
Tasks
- Manage smooth practice operations and patient interactions effectively.
- Perform triage, schedule appointments, and handle inquiries professionally.
- Process billing and manage correspondence with attention to detail.
Skills
- Completed vocational training with experience in healthcare, ideally as a medical secretary.
- Strong communication skills and excellent customer service orientation.
- Organizational skills with the ability to prioritize in busy moments.
Is this helpful?
Welcome to Medbase Toujours Basel Bahnhof
Our versatile, lively Medical Center is located in the center of Basel right next to Basel SBB train station.
Whether illness, accident or emergency, we care for patients interdisciplinarily and quality-oriented 365 days a year without appointment.
We maintain close cooperation with the other Medbase Toujours locations Basel Clara, Basel Küchengasse and Pratteln.
At Medbase Toujours Basel Bahnhof, we pay attention to a balanced work-life balance.
Working part-time is possible in all functions, and working hours can be arranged flexibly.
What you can achieve
As a medical secretary at Medbase, you take care of the smooth running of practice management. Your organizational talent and discretion contribute to the practice functioning optimally and the team being able to focus on the patients.
Professional reception of patients
Optimal triage, scheduling and providing telephone information
Creating billing for patients
Processing incoming mail and email messages
What you bring
Completed basic training with professional experience in healthcare, ideally further training as a medical secretary
You love the variety between patient contact and administrative work
High social competence and openness to an intercultural environment
Communicative strength, customer and service orientation as well as discretion
Organizational flair combined with the ability to keep an overview and set priorities even in hectic moments
Good IT skills (MS Office, Outlook)
Flexibility for shift work and structured working method
Very good German skills and good English skills are required, additional foreign languages are an advantage
Ready for the future? Apply now.
#WeAreMedbase
The Medbase Group is one of the leading companies in outpatient healthcare.
This means services from health promotion through medication supply and acute treatment to rehabilitation.
Healthcare professionals from various disciplines work hand in hand to provide people throughout Switzerland with integrated and first-class medical comprehensive care.
With logistics services and digital solutions, we support doctors so that they too can fully focus on patients.
The Medbase Group includes the brands Medbase Pharmacies, Zur Rose, zahnarztzentrum.ch, WePractice and Bluecare.
