Experienced Field Service Technician 80 - 100% (f/m/d)
Hitachi Energy AG
Zurich, Zurich, Switzerland
Key information
- Publication date:05 December 2025
- Workload:80 – 100%
- Place of work:Zurich, Zurich, Switzerland
Job summary
Join Hitachi Energy as a Field Service Technician in a dynamic role. Enjoy a supportive work environment with development opportunities.
Tasks
- Perform on-site repairs and troubleshoot technical issues for bushings.
- Support failure investigations and provide technical training to customers.
- Collaborate with teams on product improvements and quality enhancements.
Skills
- Technical apprenticeship or degree in Mechanical/Electrical Engineering required.
- Strong mechanical skills and proficiency with hand and power tools essential.
- Customer-focused communicator, fluent in German and English preferred.
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The opportunity
As a Field Service Technician you perform repairs, troubleshoot technical issues, analyze field failures, and provide hands-on support to ensure reliable operation of bushings in the field. You work closely with internal teams, share your practical expertise, and contribute to the continuous improvement of products and processes.
How you’ll make an impact
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Perform on-site repairs and service of bushings, ensuring prompt and professional issue resolution
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Carry out in-house repairs of returned products and handle non-conformance cases from production
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Support failure investigations, including dissection, root cause analysis, and technical reporting
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Provide technical support and training to customers on equipment handling and basic maintenance
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Lead or support small improvement projects to enhance quality, processes, and service efficiency
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Create service documentation, including work reports, used materials, and repair outcomes
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Follow safety standards and company procedures at all times during field and workshop activities
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Collaborate with engineering, quality, and sales teams to resolve escalated technical problems
Your background
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Completed technical apprenticeship or degree in Mechanical/Electrical Engineering or equivalent experience
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Minimum 3 years of field service or technical repair experience, ideally in industrial environments
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Ability to read technical drawings and schematics confidently
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Strong mechanical skills and proficiency with hand and power tools
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Strong analytical and troubleshooting ability to solve complex technical issues
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Customer-focused communicator, fluent in German and English
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Independent, self-driven work style with flexibility for variable working hours
More about us
Hitachi Energy stands for innovative technologies and sustainable energy solutions worldwide. We offer you a secure job in a future-oriented company, exciting development opportunities, a collegial and appreciative working environment, and attractive social benefits.
