Pistor AG
Luzern
Yesterday
Employee Guest Service & Reception (a)
- 11 February 2026
- 100%
- Permanent position
- Luzern
Job summary
Join the Kanton Luzern team, shaping the future for all. Enjoy a vibrant work environment with diverse opportunities.
Tasks
- Assist guests at the Museum Luzern with ticket sales and inquiries.
- Organize bookings for individuals, school classes, and groups.
- Manage daily sales reports and ensure a smooth closing process.
Skills
- Completed education in a relevant field; service-oriented and attentive.
- Fluent in English; French is a plus.
- Proficient in Microsoft Office and adaptable to new systems.
Is this helpful?
About the job
Working at the Canton of Lucerne means shaping the future - that of the canton, its residents, and not least your own. More than 6,500 employees in 200 different professions contribute daily to the excellent quality of life in our canton.
The Museum Lucerne is dedicated to the development history of the canton and imparts knowledge about nature, history, and society – with a special focus on Lucerne and Central Switzerland. Changing exhibitions, exciting theater tours, and diverse mediation and event offerings make every visit an experience.
The "a" in the job title stands for "all." The Canton of Lucerne stands for diversity and variety.
The Museum Lucerne is dedicated to the development history of the canton and imparts knowledge about nature, history, and society – with a special focus on Lucerne and Central Switzerland. Changing exhibitions, exciting theater tours, and diverse mediation and event offerings make every visit an experience.
The "a" in the job title stands for "all." The Canton of Lucerne stands for diversity and variety.
Employee Guest Service & Reception (a)
30% - 40% | Lucerne | from 01.05.2026
At the reception and guest service of Museum Lucerne, you are in the middle of a lively, varied environment, meet guests daily, and contribute to a special visitor experience.
Your tasks
- The museum visit begins with your advice and the sale of admission tickets, where you respond to different needs.
- You take questions about exhibitions and events, explain offers clearly, and organize bookings for individuals, school classes, and groups.
- Calls are answered by you in a friendly manner to quickly resolve customer needs.
- At the end of the day, you keep an overview of income and sales and ensure a clean closing with the daily accounting.
- After the museum closes, you ensure with a final round that the day ends calmly and orderly.
- Occasional evening shifts and at vernissages complete this position.
Your profile
- A successfully completed education forms the basis for your professional, service-oriented, and attentive demeanor in contact with guests.
- You conduct conversations confidently in English; knowledge of French is a welcome plus.
- Lucerne, the region, and the museum landscape are familiar to you and naturally flow into your advice.
- You work confidently with Microsoft Office and learn new digital systems openly and pragmatically.
- Responsibility, accuracy, and reliability characterize your working style even in lively situations.
Department of Education and Culture
Museum Lucerne
Christine Bucher
Head of Guest Service/Events
+41 41 228 47 18
https://www.lu.ch/verwaltung/BKD/bkd_dienststellen/bkd_hochschulbildung/Museum_Luzern
Museum Lucerne
Christine Bucher
Head of Guest Service/Events
+41 41 228 47 18
https://www.lu.ch/verwaltung/BKD/bkd_dienststellen/bkd_hochschulbildung/Museum_Luzern
