Employee Guest Services 60-80%
St. Gallen
Key information
- Publication date:04 September 2025
- Workload:60 – 80%
- Place of work:St. Gallen
Job summary
Join Hirslanden Klinik Stephanshorn, a leading Swiss medical network. Enjoy a caring team and a supportive work environment.
Tasks
- Provide empathetic support to patients and address their needs.
- Ensure smooth food ordering and drink service with a smile.
- Coordinate dietary requests with medical and kitchen staff.
Skills
- Experience in hospitality, gastronomy, or healthcare is required.
- Strong communication skills in German are essential.
- Team-oriented, flexible, and proficient in IT programs.
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Workplace: Hirslanden Clinic Stephanshorn | St. Gallen
Start date: by arrangement
Type of employment: Permanent
Reference number: 63289
As the largest medical network in Switzerland, we set standards with our clinics, outpatient surgery centers, and emergency departments. First-class medical quality and the well-being of people are our focus.
Become part of our dedicated team - with heart, competence, and time for people!
You love giving people a good feeling? You enjoy contact with patients, think service-oriented, and like working in a team? Then you fit perfectly with us. You work in a modern and appreciative environment that combines humanity and quality. We pull together – with enthusiasm and commitment.
YOUR TASKS
- You actively, empathetically, and warmly care for our patients – and are the first contact person for non-medical requests.
- You ensure smooth meal ordering and beverage service – with a smile and great sensitivity.
- You coordinate catering requests between medicine, nutritional counseling, and the kitchen.
- Order in the patient room is important to you – you create an atmosphere to feel comfortable.
YOUR PROFILE
- You have experience in hospitality, gastronomy, or healthcare.
- Training as a hotel specialist or restaurant specialist is a plus.
- You communicate clearly, friendly, and fluently in German.
- You have a good sense for people, are team-oriented, and flexible (Mon–Sun).
- You can handle IT programs and work in a structured way.
You want more than just a job? With us, you get the opportunity to develop personally and professionally. Your ideas are wanted, your contribution counts – day by day.
Do you want to work in a dynamic and innovative environment where you can fully develop your strengths, know-how, and skills? We create an inspiring environment where your ideas and contributions are valued and you have the chance to make a positive impact on people’s well-being.
Do you want to work in a dynamic and innovative environment where you can fully develop your strengths, know-how, and skills? We create an inspiring environment where your ideas and contributions are valued and you have the chance to make a positive impact on people’s well-being.
OUR OFFER
- Motivated, innovative, and experienced team
- Possibility of up to 7 weeks of vacation per year with the "Leisure Plus" model
- Paid changing time in the form of up to 4 additional days off
- Free coffee, tea, and mineral water
- Restaurant with up to 50% discount
- Public transport subsidy of 75% on the annual subscription
- Interesting career and development opportunities
- More information about our benefits can be found HERE
We work in shift operation from Monday to Sunday, each between 6:30 and 18:30 – without split shifts, without room hours. This also leaves time for your private life.
Sounds good? Then we look forward to your application!
For additional information, Sevgi Durakovic-Simsek, Head of Guest Services, is available at sevgi.durakovic@hirslanden.ch or Sonja Affentranger at sonja.affentranger@hirslanden.ch. We look forward to your contact.
Please note that we cannot consider paper dossiers (which will not be returned) or applications by email. Please apply exclusively online via this tool.
Mixed teams work better. We are proud of the experience of over 10,000 employees from more than 80 nations. Their knowledge and experience are our strength. Every day we promote diversity, equal opportunities, and equal pay for equal work. This is why we were also recognized by the Financial Times in 2021 as one of the "Leaders in Diversity" in the healthcare sector in Europe.
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Become part of our Talent Community and we will contact you as soon as a relevant position becomes available that matches your skills, interests, and experience.
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