Duggingen
Yesterday
Internal Aftersales / Backoffice Global Service (m/f/d)
- 20 February 2026
- 100%
- Duggingen
Job summary
Join HAEUSLER AG, a leader in metal forming machinery! Exciting opportunity awaits in our global service team.
Tasks
- Manage operational back-office tasks for service and projects.
- Oversee order processing from order to invoicing and reminders.
- Support travel planning for global service operations and resources.
Skills
- Seeking candidates with technical qualifications and relevant experience.
- Strong organizational skills and process-oriented thinking.
- IT affinity with ERP systems for workflow optimization.
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About the job
Do you know how a wind tower, a ship, an airplane, or a bridge is created?
HAEUSLER AG Duggingen is an internationally active company in the field of project planning, design, and manufacturing of universal and special machines as well as production systems for chipless metal forming. We are looking for motivated colleagues who not only want to exceed themselves but also share our enthusiasm for machines, teamwork, and international customers.
To further strengthen our global service and take our internal processes to the next level, we are looking for a structured personality with experience in a technical environment.
Internal Aftersales / Backoffice Global Service (m/f/d | 100%)
Your tasks: Operational Excellence & Structure Development
- Operational Backoffice: Creation and follow-up of offers for spare parts, service deployments, and projects
- Order Processing: Complete handling from order to invoicing and dunning
- Travel & Resource Planning: Support in coordinating worldwide service deployments, visa processing, and expense management
- ERP Development: You are the driving force in optimizing and structuring our processes within the ERP system
- Process Optimization: Analysis of existing workflows between backoffice, technical department, and logistics as well as introduction of standards to reduce manual activities
- Project Management: Independent management of smaller aftersales projects
Your profile - Technical understanding meets organizational talent
- We are looking for someone who "has the situation under control" and convinces through experience:
- Qualification: You are a Technical Salesman (FA), State-certified Technician (e.g., industrial engineering), Technical Business Administrator or have a comparable qualification
- Professional Experience: You bring solid experience in aftersales or technical internal service and are used to thinking in processes
- Leadership Potential: You have the necessary confidence to prospectively guide two colleagues professionally and build up the department structurally
- IT Affinity: You have a strong enthusiasm for ERP systems and know how to use them to make workflows more efficient
- Communication: Clear, factual communication in German and English (Global Service)
Your perspective: Taking responsibility
- This position offers you the chance to prove yourself in a stable, technically demanding environment
- Stepwise Development: You start operationally but quickly take responsibility for structuring workflows
- Professional Leadership: Prospectively, you will lead two assigned employees in the backoffice and coordinate their tasks
- Scope for Creativity: We offer you the space to contribute your own ideas and sustainably improve our interfaces between technical department and service
- Good working atmosphere, attractive working time model, and performance-based remuneration
- Experienced and highly motivated team with strong collegiality
Have we sparked your interest in this position?
We look forward to receiving your motivation letter and complete documents online.
We prefer direct applications only and therefore do not consider dossiers submitted by agencies.
