IT Support Specialist

IT Support Specialist

49181

United States, Alabama, Muscle Shoals

Remote Position:

No

September 19th, 2025

Internship:

No

Job Summary:

The IT Support Specialist will work with the Local, Regional, and Global IT Groups to support the lifecycle of local endpoints; mobile devices; accessories; network printing; other IT/office systems; assistance with network infrastructure, server maintenance, and backups; user onboarding / offboarding; and overall end-user support.

Responsibilities

• Follow all plant policies and practices to ensure safety, quality, and cost objectives are met
• Ensure good housekeeping of all work areas
• Accurately complete all paperwork and data entry to support job tasks
• Continuously monitor technology with minimal guidance and provide stable/reliable support in the daily operation of technology systems.
• Monitor trends of systems and plan work with leadership to expand needs or develop enhancements to achieve or exceed business goals
• Participate in planning processes and work in a team environment for all projects and modifications.
• Ensure continuous alignment with business requirements and successful project rollout at the facility
• Collaborate closely with Local business, Industrial IT, Engineering, External IT teams, and other operational teams to achieve success in a cross functional environment.
• Work in a team environment to design, develop and support all IT and OT endpoints, such as Desktop/Laptops, Mobile Devices, Handheld RFID, Barcode Scanners, Servers, Printers, Networks, etc.
• Identify/communicate continuous improvement opportunities
• Perform other tasks as assigned by management

Qualifications

• High School Diploma from an accredited institution or GED
• Bachelor's degree in Engineering or Computer Science, or equivalent degree is preferred
• Good communication skills and some experience with presenting to a team or group.
• Ability to work effectively to perform in a team-oriented, manufacturing environment
• Pragmatism to analyze and manage incidents/problems and develop solutions to resolve them
• Act as change agent and to facilitate continuous improvement
• Must be able to complete and pass a pre-employment examination, background check, and drug screen
• United States citizen or Green Card holder
• Ability to read and comprehend instructions and information
• Ability to lift 25 pounds

About Constellium Muscle Shoals:

Constellium Muscle Shoals is a major aluminum sheet supplier for the packaging and automotive markets. The plant has ~1,200 employees and more than 100 acres under room, including five casting units, hot and cold rolling mills, and a slitting and finishing center. Muscle Shoals produces aluminum sheet for use in all three components of beverage cans (body stock, coated end stock, tab stock) and can produce over 1 billion pounds per year of finished aluminum coils. The plant also produces aluminum automotive coils to be processed at our CALP line in Bowling Green, Kentucky. Muscle Shoals’ world-class recycling center can recycle the equivalent of 20 billion aluminum cans per year.

Constellium is an Equal Opportunity Employer:

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.