Concierge 100% (m/f/d)

• Guest Care – Greeting and farewell of guests as well as giving recommendations for excursions and the region

• Organization – Scheduling, responsibility and care of guest luggage upon arrival and departure

• Mail Management – Responsibility and distribution of incoming and outgoing mail in the concierge area

• Coordination – Organization of guest transfers and errands

• Cash Management – Managing the concierge cash register

• Telephone Switchboard – Operating the telephone switchboard in the mornings and evenings

• Reservations – Internal and external bookings for guests (tables, flights, train, tennis, etc.)

• Security Check – Checking and acknowledging alarm triggers (fire alarm and burglary)

• Education – Completed apprenticeship in the hotel industry

• Experience – Professional experience in a similar position in upscale hospitality is required

• General Knowledge – Very good general knowledge

• Affinity – Enthusiasm for luxury hospitality and joy in dealing with international clientele

• Teamwork – Flexibility and willingness to work, including weekends and holidays

• Appearance – Competent, confident and friendly demeanor

• Communication Skills – Courteous, articulate and communicative in dealing with our demanding guests

• Language Skills – Fluent German and very good English skills mandatory, additional languages are an advantage

• IT Skills – Proficient in computer use and Microsoft Office

• Taster evenings and discounts at the Thermal Spa
• Free tickets to Tamina Gorge
• Trial stay after passing the probation period
• Up to 50% discount in the restaurants
• Up to 50% discount in the fitness center and Tamina Therme

The Grand Resort Bad Ragaz stands for quality, excellent service and has been awarded six Michelin stars, one green Michelin star, and 76 GaultMillau points. The unique combination of luxury hospitality, gastronomy, spa, health, business, events, and golf makes the Grand Resort distinctive and unique.

Our 800 employees strive for excellence with our values of personal responsibility, mindfulness, and innovation. Want to become part of the team and culture? Then definitely take the chance to grow with us in Europe’s leading Wellbeing & Medical Health Resort!