Legal Administrative Employee / Fixed-Term Contract

To strengthen its team, the General Management is advertising a position for its legal department

Administrative Employee - Legal Department

Fixed-Term Contract (FTC)

Your mission

Independently handle, supporting the claims manager, the administrative tasks related to the processing of accidents and claims, ensuring quality service and compliance with internal procedures. Monitor complaints and reports of denunciation and contribute to the routine administrative activities of the department.

Your main responsibilities

• Ensure the complete administrative follow-up of accident and claim files, from collecting documents to forwarding files to the liability insurer,
• handle telephone reception within the scope of claims management,
• manage the administrative follow-up of complaints and denunciation reports,
• participate in internal and cross-functional working sessions related to claims management to analyze needs, identify common issues, and propose procedural improvement actions,
• ensure compliance with and application of relevant regulations within your area of expertise.

Your profile

• Holder of a commercial employee CFC or equivalent,
• minimum 5 years of experience in a company, with strong interpersonal and listening skills in managing conflict situations,
• desired experience in a legal department, claims management service, or insurance company,
• experience in handling and managing compensation claims is an asset,
• good knowledge (or strong interest) in the network, as well as in the organization and operation of the company,
• proficiency in common IT tools, with the ability to adapt and learn specific tools, knowledge of billing tools and especially S/4 Hana is an asset,
• autonomy, initiative, and ability to work in a team,
• rigor, analytical skills, and organization,
• excellent interpersonal qualities: empathy, listening, ease in communication, including in sensitive contexts,
• strong writing and spelling skills.

Are you interested?

We hope this position will spark your curiosity and inspire you to contribute to the deployment of our multimodal strategy that defines the overall vision for long-term mobility!

We strive to minimize our environmental impact, which is why we only accept complete applications submitted through our recruitment platform.