Assistant Housekeeper Residences (m/f/d) / from the end of November 2025

At The Alpina Gstaad, we redefine the essence of Swiss luxury and hospitality. Nestled in the stunning landscape of the Bernese Alps, our five-star superior hotel is a place of elegance, authenticity, and subtle sophistication. Combining traditional alpine charm with modern style, The Alpina Gstaad is much more than a luxury hotel – it is a refuge where nature, culture, and luxury merge in perfect harmony to create a true feeling of home.

Since the opening of our house, we have earned an international reputation for exceptional service, sincere personal care, and creating unforgettable memories. Rooted in Swiss values such as precision, discretion, and warmth, we are proud to offer a welcoming atmosphere that is both exclusive and familiar.

Our team is the heart of our success. We create a working environment where motivated and talented people come together to help shape unforgettable guest experiences. Discover our current career opportunities below and take the next step in your professional career with us. If the right position is not currently available, you can also apply spontaneously via the provided link.

Assistant Housekeeper Residences (m/f/d) / from the end of November 2025

Gstaad, 100%, permanent position, start by arrangement

Main Responsibilities

• Ensure exceptional service and embody our values: authenticity, precision, and attention to detail
• Contribute to a passionate and dedicated team to create unforgettable experiences for our guests
• Responsible for smooth operations in your area of expertise and adherence to the highest quality standards
• Responsible for smooth operations in the residences and hotel floors
• Ensure a high housekeeping standard and first-class guest service
• Organize and supervise daily housekeeping operations and staff performance
• Train, coach, and support new employees
• Proper use and control of cleaning agents and equipment
• Create and monitor duty and task schedules
• Ensure compliance with hygiene, safety, and hotel policies (including uniforms, time tracking, SOPs)
• Regular inspection of guest rooms, public areas, and back-of-house zones
• Handle and resolve guest complaints in the housekeeping area
• Coordinate maintenance work with the technical service
• Manage inventory, orders, and stocktaking
• Responsible for lost & found and guest files
• Contribute to the creation and updating of the "HSK & Lingerie Bible"
• Role model for the team and support the Assistant Executive Housekeeper in employee evaluations
• First aid training and knowledge of evacuation procedures

Your Profile

• Passion for luxury hospitality and the ambition to deliver top performance in all areas
• Completed training as a hotel specialist or a comparable qualification in housekeeping
• Several years of professional experience in a similar position in upscale hospitality
• Leadership skills and ability to work in a team
• Organized and economical working style
• Good communication skills
• Excellent interpersonal skills with a warm, authentic, and professional demeanor
• Very good English skills as the corporate language
• Additional German and/or French skills are highly desirable; any other language is a clear advantage
• Enjoy working in a dynamic, demanding environment

Why You Should Join Us

At The Alpina Gstaad, we place great importance on providing our employees with an inspiring environment just like our guests. We promote your development, well-being, and satisfaction with unique benefits:

• Staff accommodation – various categories in the region are available to our seasonal employees
• Individual training programs – internal and external, to unlock your potential
• Employee fitness studio in Schönried – modernly equipped for your health and well-being
• Employee vehicle – use our Audi Q3 Sportback for your leisure activities
• Excellent working environment – characterized by respect, team spirit, and excellence, where every achievement counts