Marketing Support Specialist, Internal Sales (m/f/d)

Publication date:12 September 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Bern

Job summary

Join a dynamic team in Bern focusing on customer service and sales. Great opportunities for growth and a supportive work environment await!

Tasks

Support and advise alarm, intervention, and on-call customers.
Sales and consulting tasks for Certas AG in Switzerland.
Maintain customer data and assist in new client acquisition.

Skills

Completed vocational training or equivalent education required.
Strong communication skills and customer service orientation.
Technical understanding and excellent PC skills are essential.

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About the job

Are you flexible, an organized personality, and do you not lose your composure easily? Do you also distinguish yourself by your charming manner with people? If yes, then be sure to read on:

What you can achieve:

Support and advice for alarm, intervention, and on-call customers
Sales and consulting mandates on behalf of Certas AG (Swiss alarm receiving center)
Active customer care as well as support in acquiring new customers
Sales and sales tasks in internal sales
Maintenance of master data as well as general administrative tasks
Creation and optimization of on-call and intervention dossiers
Close cooperation with the operations center and sales department

What you bring:

Enjoyment of customer contact and teamwork
Sales experience is an advantage or passion for sales
Technical understanding and very good PC skills
Quick comprehension, networked thinking, and independent working style
Neat appearance and good manners
Completed vocational training (commercial, sales) or equivalent education
Native German or French speaker with good knowledge of the other language; English and/or Italian skills are an advantage
Driver's license category B