TAC/BDM Laboratory Robotic Automation

About the job

Join a fast-growing Laboratory Automation organisation driving advanced automation and integration solutions across Europe. This role sits at the intersection of technical expertise and consultative business development, connecting engineering, product strategy and customer-facing activities to accelerate adoption in pharma, chemical and CDMO/CRO markets. The team has strong momentum and visible management support, offering the chance to design trainings, shape go-to-market approaches and influence next generation solutions. The role is highly field-facing and collaborative: you will work closely with Market Organizations, key accounts and internal application experts to drive customer outcomes. Reporting to the Head of Business Development ANA, the position is full time and permanent, with a preference for European locations but open to Switzerland. Regular travel across Europe (typically 3–10 days/month) is required; occasional international trips may occur. Key responsibilities:Provide sophisticated pre sales consultation and technical leadership for laboratory automation and integration projects, translating complex customer requirements into viable solutions.  Act as a trusted advisor to Market Organizations and key accounts, building relationships with Lab Directors, QA, R&D and IT stakeholders and guiding transformation initiatives.  Coordinate cross functional sales processes and projects with Market Organizations, partners and internal teams to ensure specification matched solutions and successful project delivery.  Develop and manage the regional pipeline and business activities for lab automation, identifying opportunities and contributing market insights for product/service roadmaps.  Design, deliver and roll out training and enablement programs for internal Sales/Service teams and customers, including on site and remote sessions and training materials.  Lead customer workshops, demos and ROI-focused presentations for technical and executive audiences; support sales enablement and coach local teams on solution positioning.  Support partner engagement and integration activities, resolving complex technical inquiries around workflows, digitalization and regulatory compliance.  Support post implementation onboarding and optimization, capturing lessons learned and driving continuous improvement in deployment and customer adoption.