Receptionist 80%

Company Description

Treatment at the highest level, top-class medical care and support, competent nursing in a more familiar, private atmosphere with hotel comfort, dedication, conscientiousness and absolute discretion – this is what the Bethanien Private Clinic stands for. Around 340 attending physicians from various specialties ensure high-quality, integrated medical care. The most important specialties include orthopedics, visceral and thoracic surgery, urology, gynecology and childbirth, gastroenterology, cardiology, pneumology and internal medicine including oncology. Around 500 children are born annually in the maternity ward. Founded in 1912, the Bethanien Private Clinic is part of the Swiss private clinic group Swiss Medical Network.

Job Description

• Professional and flexible customer service, reception and farewell of patients and guests as well as competent information provision
• Main contact point for internal and external customers
• Responsibility for smooth processes during patient admissions and discharges including emergency admissions
• Proper operation of the telephone system, forwarding incoming calls
• Responsible for the assortment, sales, ordering and controlling of kiosk items
• Coordination of chauffeur rides for our patients
• Distribution of incoming and franking of outgoing mail
• Monitoring of the alarm and fault system in cooperation with the technical service
• Monitoring and coordination of all processes at the reception

Qualifications

• You have training in the commercial sector or in the hotel and hospitality industry, preferably as a hotel specialist with a focus on front office
• Several years of experience in a similar position, preferably in the hospital sector
• Very good German and English skills are required, additional language skills are an advantage
• Very good MS Office knowledge
• Willingness to take responsibility and ability to work in a team
• Very good organizational skills, flexibility and stress resistance
• A neat appearance and very good manners
• Willingness to work irregular shifts (early and late shifts, weekend shifts)

Additional Information

• A familiar, helpful team that welcomes you with open arms
• A varied activity with a wide range of tasks
• A trusting, appreciative and modern corporate culture
• Development opportunities within the clinic as well as the Swiss Medical Network
• Regular internal and external training
• Numerous benefits (see here ), including a rich lunch buffet for only CHF 5.-
• Discounts via the employee benefit portal (e.g. at Zalando, Ikea, Decathlon, etc.)
• UVG and KTG contributions 100% covered by the employer
• Various employee events, such as summer party, birthday and Christmas gifts, etc.
• Free coffee/tea