Shiftleader Room Service 100% (m/f/i)

• Responsibility for a smooth operation in room service during your shift (day and night shifts)
• Receiving and processing orders, stylish presentation and discreet delivery according to our quality standards
• Professional guidance, motivation and support of the team during the shift
• Ensuring compliance with service and hygiene standards
• Close cooperation with kitchen, housekeeping and front office to ensure a perfect guest journey
• Handling guest feedback and supporting special requests

• Completed training in hospitality/gastronomy or several years of professional experience in an upscale service environment
• Experience in room service or F&B area, ideally in luxury hospitality
• First leadership experience (e.g. as supervisor or chef de rang) is an advantage
• Host qualities, discretion and enjoyment in dealing with international guests
• German and English skills, additional languages are an advantage
• Flexibility and structured working method – even during intense service phases

• Taster evenings and discounts at the Thermal Spa
• Free tickets to Tamina Gorge
• Trial stay after passing the probation period
• Up to 50% discount in the restaurants
• Up to 50% discount in the fitness center and Tamina Therme

The Grand Resort Bad Ragaz stands for quality, excellent service and has been awarded six Michelin stars, a green Michelin star as well as 76 GaultMillau points. The unique combination of luxury hospitality, gastronomy, spa, health, business, events and golf makes the Grand Resort distinctive and unique.

Our 800 employees strive for excellence with our values of personal responsibility, mindfulness and innovation. Want to become part of the team and culture? Then definitely take the chance to grow with us in Europe’s leading wellbeing & medical health resort!