Head of Internal Sales Service 80 - 100% (m/f/d)

About the job

About us

Are you ready to become part of a leading company in the recycling industry? Then you now have the chance! Schneider Umweltservice AG, a company with an impressive success story since 1905, is looking immediately or by arrangement for a reliable

Head of Internal Sales Service 80-100% (m/f/d)

for our location in Meilen.

Your main tasks include

• Personnel and professional leadership of the sales service and telephone switchboard team (9 people)
• Ensuring optimal interface management with internal and external contacts such as field service, dispatch, and customers
• Development and expansion of service and sales processes to optimize quality and customer satisfaction
• Responsible for the customer portal and CRM
• Processing of offers, disposal certificates, and concepts
• Ensuring the highest possible customer satisfaction and loyalty
• Coordination and support of administrative tasks for the entire sales department, such as creating and maintaining statistics, information letters, customer gifts, etc.
• Supporting the Head of Sales & Marketing in general project tasks
• Coordination of all deployments and preparations of our food truck
• Planning and supporting customer events and activities 
• Supervision and follow-up of all activities in webshop sales
• Monitoring of container and bin controls

We expect from you

• Commercial or equivalent education with business management further training
• Leadership experience
• High customer orientation and implementation strength
• Analytical and conceptual skills combined with strong communication skills
• Very good MS Office skills and high IT affinity
• Very good, fluent German language skills in spoken and written form
• French and English skills in spoken and written form are an advantage
• Resident in the region