AMEOS Gruppe
Bernburg
3 weeks ago
AMEOS: Customer Service Employee (m/f/d) Laboratory Diagnostics
- Publication date:11 September 2025
- Workload:100%
- Place of work:Bernburg
Job summary
Join our team as a Kundenservicemitarbeiter in Labordiagnostik! Enjoy a dynamic role in a forward-thinking medical environment.
Tasks
- Handle incoming calls and inquiries with professionalism.
- Provide information on test statuses and ensure order completeness.
- Prepare samples for forwarding to appropriate departments.
Skills
- Completed training in a medical or commercial field preferred.
- Strong communication skills and team spirit required.
- Familiarity with MS Office and ideally lab software systems.
Is this helpful?
About the job
Customer Service Employee (m/f/d) Laboratory DiagnosticsYour Benefits
- A team that sticks together: A varied workplace in a future-oriented medical environment.
- Working in an innovative, quality- and service-oriented company
- A committed, collegial, and open-minded team
- Extensive training opportunities – internal and external
- Flat hierarchies and short decision-making paths
- Performance-based pay
- Exclusive employee benefits with over 600 renowned partners (e.g., travel, leisure, everyday life), as well as corporate fitness offers
- An attractive bonus program for successful employee referrals
Your Tasks
- Receiving incoming calls and inquiries
- Providing information on report status, preanalytics, and recording additional requests
- Checking and verifying completeness and plausibility of incoming orders
- Preparing samples for forwarding to the respective specialist departments
- Ensuring compliance with hygiene and quality guidelines
- Shipping of sample takers and sampling materials
Your Profile
- Completed training in a medical or commercial field, e.g., as a Medical Technologist (m/f/d) for Laboratory Analytics (MTL/MTA-L), for Functional Diagnostics (MTF/MTA-F), BTA, CTA, PTA, or MFA
- Career changers (m/f/d) and career starters (m/f/d) are expressly welcome
- Ideally, first experience in the field of laboratory diagnostics
- Confident handling of MS Office and ideally laboratory software or KIS systems
- Strong communication skills and enjoyment in dealing with senders
- Reliability, team spirit, and flexibility
- Independent, structured, and solution-oriented working style
- Class B driving license
