Delivery Lead (80-100% - all identities and backgrounds)

About the job

With around 180 employees, Switch supports Switzerland's universities, research institutions, and critical infrastructure organizations on their way to a secure and trustworthy digital age. With innovative IT services, secure infrastructures, expert advice, and the networking of relevant specialist communities, we help our customers effectively and efficiently use the opportunities offered by digitization.

We are further developing our Cloud Value Stream and are looking for an experienced Delivery Lead (Agile Coach for the Value Stream) to support several engineering teams in delivering value in a structured, sustainable way. Switch operates the Community Cloud for Research and Education in Switzerland. Based on open-source and cloud-native technologies, we provide reliable cloud services for researchers, students and lecturers across Switzerland.

In this role, you will help shape how multiple engineering teams collaborate, coordinate and deliver across the value stream.

With around 180 employees, Switch supports Switzerland's universities, research institutions, and critical infrastructure organizations on their way to a secure and trustworthy digital age. With innovative IT services, secure infrastructures, expert advice, and the networking of relevant specialist communities, we help our customers effectively and efficiently use the opportunities offered by digitization.

Delivery Lead (80-100% - all identities and backgrounds)

• Act as Agile Coach at Value Stream level (often referred to as a Release Train Engineer (RTE) in other companies and frameworks)
• Support several engineering teams in delivering value in a predictable and sustainable way
• Facilitate cross-team planning, alignment and coordination formats
• Identify, make transparent and help resolve impediments that affect multiple teams
• Improve flow, collaboration and transparency across the value stream
• Coach teams and leadership on agile ways of working in a pragmatic manner
• Work closely with Product Management, Product Owners and Architects
• Support continuous improvement based on data, feedback and retrospectives
• Several years of experience as a Scrum Master, Delivery Lead or Release Train Engineer
• Solid understanding of agile principles and flow-based delivery
• Experience working with multiple teams and different leadership levels
• Strong facilitation skills in complex organisational settings
• Structured, pragmatic and solution-oriented working style
• Ability to recognise systemic issues and address them constructively
• Clear and respectful communication skills
• Experience in large-scale or multi-team environments is an advantage
• Lots of interesting responsibilities, with the chance to make an impact on growth with the work
• An environment that supports you in your career goals and offers development opportunities
• We have an attractive working model with flexible working hours, home office, overtime compensation and much more.
• Company language is German, team language is English, we offer support to enable employees to reach a comfortable level of German.
• A workplace in the heart of Zurich

Switch is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We do not discriminate based on gender identity, sexual orientation, ethnicity, religion, age, disability, pregnancy status, or any other differences. Also, if you have a disability, please let us know how we can make the interview process better for you; we're happy to accommodate!