Employee Operations Center 80-100% (m/f/d)

Securitas AG Schweizerische Bewachungsgesellschaft

Zürich

Key information

Publication date:24 September 2025
Workload:80 – 100%
Contract type:Unlimited employment
Place of work:Zürich

Job summary

Join a dynamic team in a security company focused on client relations. Enjoy a supportive work environment with great benefits.

Tasks

Handle external intervention requests efficiently and effectively.
Operate various technical systems during disturbances and alarms.
Collaborate with diverse emergency response teams.

Skills

Fluent German and good English/French skills required.
Strong technical understanding and independence needed.
Excellent communication and customer service orientation essential.

Is this helpful?

Are you flexible, keep an overview even in hectic times, and enjoy customer contact? Do you also distinguish yourself through your friendliness and technical understanding? If yes, then be sure to read on:

What you can achieve:

Processing of external intervention orders
Operating various technical systems in case of malfunction/alarm
Collaboration with different emergency personnel
Ensuring the operational service of our operations center
Managing the telephone and radio center
Supporting the uniformed front-line staff in all matters
Various operational deployments

What you bring:

Very good German skills - spoken English and French skills
Proficient PC user skills
High independence and technical affinity
Strong service orientation, pronounced sense of responsibility, and targeted communication
Completed vocational training or equivalent education
Experience in an operations or alarm center of a security company is an advantage
Impeccable reputation (control of debt enforcement and criminal record extracts)
Swiss citizenship or possession of a C permit or EU/EFTA B permit
Mobility (driver's license and own vehicle advantageous)
Time flexibility and willingness for irregular working hours (night, weekend, 24h operation)

What we offer:

Paid training and further education and the possibility to obtain the federal specialist certificate
Various partner discounts (fleet discount, Brack.ch Plus, Brands for Employees, etc.) and day tickets for various attractions in Switzerland
Various salary allowances
A secure permanent position with diverse development opportunities
Possibility to use various facilities and infrastructure (fitness room, holiday apartment discounts, etc.)
An unusual, varied activity with high personal responsibility
Possibility for unpaid leave
Various employee events
Possibility of continued employment after retirement age