Senior Customer Advisor Private and Business Customers (a) (80-100%) 80 - 100%

About the job

We inspire sustainably – customers and team members alike. You too? Then you are the perfect fit for this exciting position as Senior Customer Advisor, where you take responsible and committed care of your customers. Let your ideas grow with us, together we offer more than banking.

• You manage and develop your own customer portfolio in the private and business customer segment
• You support, advise, and empower our customers throughout their life cycle and key events
• You ensure excellent and personal advice to customers in the areas of numbers, saving, investing, retirement planning, and financing
• You take on a leading role in the team with specialist responsibility for business customers
• You maintain and build long-term customer relationships in the region

• You have several years of professional experience in the corporate/business customer sector, ideally with proven experience in lending, as well as further education at university, university of applied sciences, or college level
• You possess very good knowledge in the areas of numbers, saving, investing, retirement planning, and financing
• You are characterized by high initiative as well as entrepreneurial thinking and acting
• You enjoy direct customer contact, convince with strong communication and presentation skills, and have pronounced negotiation skills

• Support for your individual development needs, both in time and financially
• Flexible working arrangements (part-time, job sharing, home office, annual working hours)
• Between 27 – 30 vacation days per year
• Sustainable compensation: no individual bonuses, but profit sharing for all employees
• How we interact: informal culture - open – personal – team-oriented

Lena Rijkeboer
HR Recruiting Partner

For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.

The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements, and pave the way for our employees to training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored with us; diversity , collaboration, and humor are part of our DNA.