ÖKK Versicherungen AG
Rapperswil
2 quarters ago
Customer Advisor, Rapperswil-Jona (Career Changers Welcome)
- Publication date:26 June 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Rapperswil
Job summary
Join our team as a Kundenbetreuer*in in Rapperswil-Jona! Perfect for career changers!
Tasks
- Support and develop existing customers through Cross- and Up-Selling.
- Engage in customer retention initiatives to prevent cancellations.
- Participate in sales activities at local and regional levels.
Skills
- Completed vocational training or relevant experience in administration or sales.
- Excellent written and spoken German communication skills.
- Proficiency in relevant Office and IT systems.
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About the job
Customer Advisor, Rapperswil-Jona (Career Changers Welcome)
100%, Jona
What to expect
- Support and development (cross- and up-selling) of existing customers
- Participation in customer retention measures and active cancellation prevention
- Execution and participation in sales activities (individual, local, and regional)
- Answering customer questions about services and billing
- General administrative tasks
What you bring
- Completed basic education or vocational training with experience or further education in administrative and/or sales environment
- Confident written and oral communication in German
- User knowledge of relevant office and IT systems
- Knowledge in the insurance sector is an advantage
- Enjoyment in dealing with customers
- Empathy, flexibility, and good communication skills
