Product Manager (all genders)

Your area of responsibility

We connect companies with people – with our Swiss "Business Messaging" solution.
To ensure everything connects in the background, we have the following exciting role to fill:
 
Chatbots, e-commerce, and newsletters on digital channels like WhatsApp, automated messages, and customer centers with artificial intelligence on the web - this is where the future of innovative customer communication lies. With our latest product, we offer exactly that and support our customers in their digital transformation, as they communicate with their customers.
Are you also excited about this and ready to make a difference? Welcome to our Business Messaging Team! As a Product Manager, you play a central role in the dissemination and further development of the product.

Your work directly contributes to innovation and provides our customers with an extraordinary added value.

• Develop a forward-looking, agile product vision and strategy
• Gain a comprehensive understanding of the rapidly changing market and leverage strategic unique selling points to successfully position the product in the Swiss market
• Present your product, configure and expand it for optimal use, and guide customers through their first steps
• Work closely with key suppliers and ensure that the product meets customer needs
• Collaborate effectively with teams from Sales, Marketing, and Engineering to ensure successful market entry strategies and product launches
• Ensure high customer satisfaction and new revenue. Define and monitor key performance indicators (e.g., NPS, engagement) to measure success, and use a data-driven approach in your decisions

You

• Experience and expertise: 2–4 years of experience in agile product management, ideally in a SaaS environment
• Education and training: Completed studies in business informatics, computer science, business administration, or a similar field
• Entrepreneurial and technical understanding: Ability to connect business and technology, as well as basic technical knowledge, e.g., API calls, programming a chatbot after thorough introduction, or recognizing the application possibilities of AI applications
• Analytical and strategic competence: Experience in creating business cases, pricing strategies, and deriving actionable insights from data.
• Innovation and communication strength: Openness to new technologies and their potentials, as well as the ability to present complex topics understandably.
• Language and industry knowledge: Very good German and English skills; French skills are an advantage. Experience in telecommunications, marketing, or customer service is a plus.

Your future team

We are a diverse team, and that's exactly why we complement each other perfectly. It will never be boring with us. Teamwork is highly valued, and we emphasize open communication. And whoever eats the last piece of cake washes the plate.
Does that sound exciting to you? Then we are very much looking forward to meeting you.

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