Sales Manager (m/f/d)

About the job

At The Alpina Gstaad, we redefine the essence of Swiss luxury and hospitality. Nestled in the stunning landscape of the Bernese Alps, our five-star superior hotel is a place of elegance, authenticity, and subtle sophistication. Combining traditional alpine charm with modern style, The Alpina Gstaad is much more than a luxury hotel – it is a refuge where nature, culture, and luxury merge in perfect harmony to create a true feeling of home.

Since the opening of our house, we have earned an international reputation for exceptional service, sincere personal care, and creating unforgettable memories. Rooted in Swiss values such as precision, discretion, and warmth, we are proud to offer a welcoming atmosphere that is both exclusive and familiar.

Our team is the heart of our success. We create a work environment where motivated and talented people come together to shape unforgettable guest experiences. Discover our current career opportunities below and take the next step in your professional career with us. If the right position is not available at the moment, you can also apply spontaneously via the provided link.

Sales Manager (m/f/d)

Main Responsibilities

You embody our values of authenticity, precision, and attention to detail

You work passionately and committedly together with your team as well as other departments and external partners

You ensure smooth processes in your area of expertise while maintaining our high-quality standards

• Planning and implementation of sales and promotional activities in the leisure as well as meetings & events segments in the markets of Switzerland, USA, South America, Great Britain, and EU.
• Active new customer acquisition as well as maintenance of existing customer relationships through telemarketing, personal meetings, and participation in roadshows, trade fairs, and industry events.
• Professional maintenance of the CRM database including documentation of customer needs, contact history, and creation of individual offers.
• Regular analysis and reporting of sales activities as well as monitoring of customer production.
• Development and implementation of sales concepts and action plans
• Ensuring compliance with price, distribution, and revenue management strategies.
• Organization and supervision of house tours, site inspections, and FAM trips for customers and partners.
• Analysis of market and performance data (e.g., STR Global, PMS reports) to support pricing and yield management decisions in close cooperation with the Director of Sales

Your Profile

• A genuine passion for luxury hospitality and a strong commitment to achieving excellent results in all tasks
• Education/studies in hospitality, tourism, or at a higher technical school with a focus on sales
• Strong organizational skills as well as experience in independent project coordination and task prioritization
• Excellent written and spoken language skills in English, as well as German and/or French
• Very good user knowledge of Microsoft 365, CRM, CMS tools
• Willingness to travel in Europe and overseas
• Assertiveness and a convincing communication style
• Exceptional interpersonal skills as well as a warm, authentic, and professional demeanor
• Enthusiasm for working in a dynamic team in a high-quality, fast-paced environment

Why You Should Join Us

At The Alpina Gstaad, we place great value on providing our employees with an inspiring environment just like our guests. We promote your development, well-being, and satisfaction with unique benefits:

• Staff accommodations – various categories in the region are available to our seasonal employees
• Individual training programs – internal and external, to unlock your potential
• Employee fitness studio in Schönried – modernly equipped for your health and well-being
• Employee vehicle – use our Audi Q3 Sportback for your leisure activities
• Excellent working environment – characterized by respect, team spirit, and excellence, where every achievement counts