Stadt St.Gallen
St.Gallen
Yesterday
Clerk Housing Office 60-70%
- 10 February 2026
- 60 – 70%
- St.Gallen
Job summary
Join the city of St.Gallen as a Rental Advisor, supporting tenants and landlords. Enjoy a modern workplace with family-friendly conditions.
Tasks
- Advise on all rental matters via phone and in-person consultations.
- Manage email communication and oversee rental deposit controls.
- Prepare for mediation meetings and maintain accurate case statistics.
Skills
- Completion of a commercial training program and relevant experience.
- Proficient in Microsoft Office programs and excellent communication skills.
- Strong service orientation and enjoyment in advisory roles.
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About the job
Your new role
In your new role, you advise landlords and tenants on all rental matters at the counter as well as by phone. You check the rental deposit accounts, manage the Housing Office's email account, and handle general correspondence. You also receive and process objections and complaints. You prepare conciliation hearings, take minutes, and create completion protocols for out-of-court settlements. After the hearings, you maintain the statistics and arrange the payment of deposited rents according to the protocol. Administrative tasks in the secretariat as well as the annual archiving of completed cases are also part of your responsibilities. Furthermore, you carry out tenant evictions according to the orders of the St. Gallen District Court.
This position is for you if you
- have completed commercial training
- have good knowledge of Microsoft Office programs
- have several years of professional experience, ideally in the real estate sector
- are communicative and have a strong service orientation
- enjoy advisory activities
Good reasons to work for the City of St. Gallen:
Your department
The Population Services of the City of St. Gallen are the first point of contact for residents for numerous public services such as residents and civil status matters, health insurance control office, housing office, naturalizations, or votes and elections. The Housing Office provides services in the area of tension between landlords and tenants and runs the secretariat of the conciliation office for rental and lease relationships, Court District I.
What we offer
We offer a modern, well-equipped workplace in the Town Hall of the City of St. Gallen, remuneration appropriate to the requirements, and family-friendly conditions. A respectful working atmosphere, mutual trust, and respectful interaction are important to us.
Our selection process
Do you feel addressed? Nicole Fankhauser, Head of the Housing Office, phone 071 224 58 52, will be happy to answer your questions about the position. Please submit your complete application exclusively online.
We value diversity in all its forms and look forward to your perspective.
