Receptionist 60% (m/f/d) - Hospital Network Appenzell Ausserrhoden
Bon
Key information
- Publication date:30 October 2025
- Workload:60%
- Place of work:Bon
Job summary
Join our vibrant team for a rewarding role in patient administration. Enjoy a supportive work environment with great benefits.
Tasks
- Manage patient admissions and discharges efficiently.
- Handle inquiries at the reception and provide necessary information.
- Conduct administrative tasks like managing patient records and insurance.
Skills
- Experience in administration and patient management preferred.
- Strong communication and organizational skills are essential.
- Proficiency in administrative software and patient systems required.
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Attractive tasks
Patient admission / patient discharges / telephone switchboard
• Providing information at the counter as well as forwarding information
• Administrative management of patient changes (IT system OPALE)
• Case opening for emergency admissions
• Recording and processing of inpatient admissions, laboratory cases, day patients, outpatient preliminary discussions
• Follow-up processing of night admissions
• Opening of recorded reservations, including subsequent recording of missing data
• Clarifying insurance conditions, including tax location
• Sending cost approvals (insurance and pocket money guardians)
• Recording discharges
• Administration in case of death
• Telephone switchboard while maintaining confidentiality and in the spirit of service orientation
Administrative tasks
• Cash management, including mid-month/month/year-end closing
• Charging medication shipments and postal dispatches
• Managing and issuing parking permits
• Activating telephone lines for patients
• Managing note/coin stock
• Issuing stamps, batteries, copy paper, etc.
• Organizing mail distribution/dispatch as well as parcel distribution
• Vehicle/room reservations
• Managing keys (bicycle, chapel, vehicles, etc.)
• Updating templates and reception documents
• Assisting with birthday cards (distribution)
• Assisting with employee benefits (ticket/voucher distribution)
Additional tasks
• Copying and distributing notices
• Laminating / copying / binding
• Preparing pocket/holiday and Christmas money
• Mini golf: organizing supervision duties, handling mail traffic, managing cash register
• Assisting with office supplies distribution
• Scanning time cards for nursing staff
• Carrying out individual tasks if time permits
Additionally, you benefit from
- Appreciative atmosphere in a committed and lively interdisciplinary team
- Process-oriented onboarding by the team
- Annual working time in a 42-hour week
- 5 weeks of vacation, 6 weeks from the 50th birthday
- Development opportunities through internal and external training and further education offers
- Daily fresh and varied menus in our staff restaurants
- Cost contribution to non-family childcare, up to a maximum of CHF 200.- per child per month
- Other attractive benefits
