Guest Experience Leader/ Hostess McDonald's Westside Bern
Bern
Key information
- Publication date:14 August 2025
- Workload:100%
- Place of work:Bern
Job summary
Join our vibrant team at McDonald's, where smiles greet guests! Enjoy a supportive work environment with career growth opportunities.
Tasks
- As a Guest Experience Leader, welcome and engage with guests actively.
- Ensure top-notch service quality and a delightful restaurant atmosphere.
- Support the team by providing service at tables, registers, and in the kitchen.
Skills
- Experience in hospitality or customer service preferred.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team.
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Profile
Your smile welcomes our guests at every visit, you skillfully present our latest offers to them and assist them with their orders. Your passion for satisfied guests and your expertise as the perfect host are conveyed to the entire service team, motivating them through your strong team spirit. You have an eye for the details of the perfect restaurant experience and always have an open ear for the wishes and feedback of our guests. You share this with the restaurant management and implement it effectively. Together with the entire service team, you create real wow moments and make our guests the happiest in Switzerland. Only when every guest is happy are you satisfied.
Responsibilities
As a Guest Experience Leader, you take on these responsibilities:
- You are the host/hostess in the restaurant: greeting and actively engaging with guests – always with the goal of providing a perfect restaurant experience.
- You are the quality professional: implementing all standards for the best service, enjoyable products, and a perfect restaurant atmosphere.
- You are a multitasker: service at the table, at the cash register, and in the kitchen – you also feel at home here when the team needs your support.
We offer
We offer you an exciting and varied work environment where teamwork is highly valued. Our flexible work models allow you to arrange your working hours according to your wishes. Thanks to our training and development programs, you can grow and build a career. For example, every fifth restaurant manager comes from our own ranks. As a member of GastroSuisse, we implement the collective labor agreement for the gastronomy sector and pay fair wages. As a McDonald’s employee, you also receive discounts on all products.
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