Senior Lead - Customer Service Analytics & Reporting

On AG

Zurich

Key information

Publication date:23 September 2025
Workload:100%
Place of work:Zurich

Job summary

Join our pharmacy in Lucerne's old town, near Kapellbrücke. A vibrant work environment with great benefits awaits you.

Tasks

Provide expert and empathetic customer advice.
Work organized, accurately, and independently.
Contribute ideas and promote services joyfully.

Skills

Experience in pharmacy and health coaching is essential.
Strong communication and interpersonal skills.
Ability to work in a team and handle multiple tasks.

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Job Description

Our pharmacy is located in the old town of Lucerne, just a few steps from the Chapel Bridge and Lucerne train station.
Here we advise our customers in the field of conventional medicine and naturopathy and accompany them as health coaches.

You

advise our customers with expertise and empathy
work organized, precisely and independently
have an overview of the entire operation
skillfully contribute ideas and suggestions
recommend and sell our services such as travel advice, preventive check-ups, and consultation hours with joy

We consider ourselves very fortunate to master our varied and lively everyday life together with a team of 24 employees and to support each other. And we look forward to welcoming you soon as an additional member of our team!

Your benefits with us